Reviews Discretion Healthcare
Overall rating based on 47 Verified patient reviews
Centre recommendation
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
All reviews are from patients verified by Top Doctors.
Dr Emily Lord
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. .
Verified Patient
who booked an appointment with Dr Emily Lord the day 21/05/2024
I am tremendously satisfied with my consultation with Dr Emily Lord. She was thorough, kind, caring, proactive, intelligent. Her colleague was brilliant too.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. Z.
Verified Patient
who booked an appointment with Dr Emily Lord the day 16/05/2024
Dr. Emily was the best, she delivered her facts impeccably and was so empathetic with my concerns. She provided me with valuable information and advice.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. C.
Verified Patient
who booked an appointment with Dr Emily Lord the day 10/05/2024
Horrific parking situ at hospital aside, Emily was absolutely brilliant. Really attentive and caring, with plenty of good advice how to proceed. Thank you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. P.
Verified Patient
who booked an appointment with Dr Emily Lord the day 28/04/2024
I had a remote consultation with Dr Lord regarding some gentle skin problems. She was professional and reassuring. The cream she prescribed me has fixed me!!!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. .
Verified Patient
who booked an appointment with Dr Emily Lord the day 27/03/2024
Dr Lord has been kind & attentive on every occasion I have seen her. She has really supported me with the right treatment plan & answered any questions regarding my care. If you need to see a friendly, flexible & professional Doctor then I highly recommend her! Thank you Dr Lord
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. .
Verified Patient
who booked an appointment with Dr Emily Lord the day 14/03/2024
Very helpful
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. H.
Verified Patient
who booked an appointment with Dr Emily Lord the day 14/03/2024
Very friendly and understanding, Dr Lord filled me with hope to finding out what is going on with my condition and I am hopefully for a treatment plan from it.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
B. P.
Verified Patient
who booked an appointment with Dr Emily Lord the day 19/02/2024
I was literally going crazy with the itchy irritation. The symptoms just got worse and worse until I was raw and bleeding. Dr Lord was calm, honest, upfront and funny. She reassured me, prescribed an anti fungal, antibiotic cream. Day 3 of meds and feeling better!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. M.
Verified Patient
who booked an appointment with Dr Emily Lord the day 13/02/2024
I was having concerns with my coil placement that was done elsewhere. Dr Lord talked me through the whole process, ensured i was relaxed and went at my pace. I left the appointment feeling so much better and with a full plan on how to check my coil and the stress was lifted!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. M.
Verified Patient
who booked an appointment with Dr Emily Lord the day 25/01/2024
Dr Emily was absolutely brilliant and very kind, she answered all my queries and provided me with the answers and solutions I exactly needed. I wish her nothing but the best.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. S.
Verified Patient
who booked an appointment with Dr Emily Lord the day 02/01/2024
I would like to express my gratitude to Dr. Lord for her exceptional professionalism and the comforting atmosphere she created during our appointment. After nine months of worry, I finally left feeling comforted and relieved about my situation. Thank you, Dr. Lord.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. R.
Verified Patient
who booked an appointment with Dr Emily Lord the day 22/12/2023
Dr Lord delivered an outstanding care with an exceptional ability to put you at ease whilst being very thorough in her approach. Her diagnosis was spot on the prompt treatment resulted in complete resolution of my symptoms. Would thoroughly recommend her!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Emily Lord the day 05/12/2023
Friendly and great service, Dr Lord made me feel very comfortable at my appointment and I would highly recommend!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. .
Verified Patient
who booked an appointment with Dr Emily Lord the day 23/11/2023
Following my telephone consultation with Dr Lord, I was left feeling incredibly reassured after an incredibly stressful period in my life. Dr Lords explanation of things and non judgemental manner was a breath of fresh air! Thank you Dr Lord.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. S.
Verified Patient
who booked an appointment with Dr Emily Lord the day 24/11/2023
Dr. Lord was extremely professional, friendly and reassuring. Would recommend to anyone. She is the best!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. F.
Verified Patient
who booked an appointment with Dr Emily Lord the day 08/11/2023
Dr Lord was absolutely brilliant at a time when I was emotional and anxious. She explained everything clearly and helped me to come to the right decision for me. Not only did I feel like I was in safe hands, but by the end of the consultation my tears had turned to laughter!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. M.
Verified Patient
who booked an appointment with Dr Emily Lord the day 02/11/2023
Dr Lord was very caring & compassionate when I went for my appointment. She made sure I felt really comfortable and that I wasn't embarrassed during the appointment! I left my appointment reassured and with clear care instructions and I am feeling much better. Thank you Dr Lord!
Dr Stephanie Jane Arnold
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. H.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 08/05/2024
This is my second visit to Dr Arnold and I can't recommend her highly enough. Super professional extremely thorough, very reassuring and offering good advice in all areas.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. T.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 06/05/2024
I feel very fortunate to have had Dr Arnold recommended to me. She immediately made me feel at ease and listened carefully to my medical history. She clearly explained my condition and possible treatments and gave me time to ask questions.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. H.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 24/04/2024
Dr Stephanie was so knowledgeable and friendly, and really understanding. Her kindness as well as medical knowledge was very much appreciated and I would recommend her to anyone. Thank you.
Reply to patient's comment
I'm so glad I could be of assistance, thanks for your kind review.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. .
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 19/04/2024
Dr Stephanie Arnold was lovely and efficient. She put my mind at ease with her knowledge and I felt in good hands. My appointment started on time and the length of time was enough to cover my concerns.
Reply to patient's comment
Thank you so much for your kind feedback, I'm glad I could help you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
N. D.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 11/03/2024
2 minor niggles Marginally complicated making appointment, no parking @ Central Oxford site. However, Dr Arnold was friendly, thorough, her advice & explanations were excellent. I felt cared for & cared about. I highly recommend this lovely dermatologist - Thank you Dr Arnold!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. .
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 11/03/2024
Recommending Dr Stephanie Arnold unconditionally. I felt reassured by this consultation. Dr made sure that she had a complete clear picture of my melanoma issue and then she did a thorough investigation for my future visits. She gave clear guidelines how I can protect myself.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. N.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 27/02/2024
Lack of signage and very unhelpful staff . No registration or ability to check in. I could have sat there all day!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. H.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 20/02/2024
Excellent quality of care. The only problem was the waiting time. I waited nearly one hour. I almost walked away thinking there was a mistake.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. H.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 20/02/2024
Everything perfect. Dr Arnold very kind and helpful.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. H.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 13/02/2024
Dr Arnold was professional, kind and comprehensive in her assessment, diagnosis and recommendations for next steps for the condition I presented with. I feel confident I am in good hands to get the treatment I needed.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
H. C.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 30/01/2024
My consultation was excellent. Dr Arnold made me feel at ease, and was extremely thorough. She explained clearly what symptoms I had and how they could be dealt with most effectively. I felt reassured and encouraged and am very happy with the outcome.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. E.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 31/01/2024
First class service. Excellent
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
E. S.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 23/01/2024
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. .
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 16/01/2024
I would recommend any woman to see Dr. Arnold. She is warm, friendly, highly knowledgeable, & put me at ease from the start of the appt. The greatest gift Dr. Arnold gave me was her time - patiently answering questions & worries, and took an in-depth health history. Thank you!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
V. D.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 17/01/2024
Great service, thank you
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. .
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 02/01/2024
Brilliantly knowledgeable and helpful, thank you!!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
Z. B.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 04/05/2022
A wonderful session. thank you
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. P.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 11/04/2022
Dr Arnold is very professional, knowledgable, friendly and reassuring. I would wholeheartedly recommend her.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. .
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 30/03/2022
Excellent service from the very first enquiry to having consultation. Thank you all very much.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
W. F.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 10/02/2022
The seating in upstairs waiting area could be more comfortable
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. M.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 10/02/2022
I had a very positive experience. Dr Arnold was very professional, kind and helpful.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
B. .
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 01/02/2022
Experience was very good, consultation and examination was professional but friendly and sympathetic. I would highly recommend.
Reply to patient's comment
Thank you for your kind words, I'm so glad I was able to help.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. M.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 01/02/2022
Extremely helpful- know much more about my long term condition following my visit. Very pleasant manner and very good admin support. Highly recommend.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. H.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 01/02/2022
I had to move back to the US and my only wish was to be able to bring her with me! The most understanding and thorough Dr ever. She always explained everything and felt personable enough to ask questions. Loved her! 10/10 recommend.
Reply to patient's comment
Oh bless you! So glad I could help out while you were here in the UK.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. B.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 14/10/2021
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
E. H.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 23/09/2021
Thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. .
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 10/09/2021
I came away from my consultation feeling so much better about everything, knowing for certain what the issue is and with a clear treatment plan to relieve symptoms. All my questions were clearly answered.
Reply to patient's comment
Thank you for your kind words, I'm so glad I could help!Steph
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
W. T.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 02/06/2021
After 7 months of being wrongly diagnosed it was great to see Dr Arnold and be told what was wrong , I would highly recommend her.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. .
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 25/04/2021
Excellent visit
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. T.
Verified Patient
who booked an appointment with Dr Stephanie Jane Arnold the day 21/04/2021
I was very impressed by Dr Arnold. She was very concise when explaining my options regarding the treatment of my psoriasis.
Reply to patient's comment
Thank you so much for your kind words! Hopefully our treatment plan will be helpful for you. Stephanie