Reviews Amethyst: Queen Square (GammaKnife) Radiosurgery Centre

Overall rating based on 122 Verified patient reviews

Centre recommendation

Bedside manner
Friendliness of the staff
Wait time
Facility's features

All reviews are from patients verified by Top Doctors.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. . Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 21/10/2024

Totally put at ease and kept i formed constantly

Reply to patient's comment
Thank you for your kind words! We're glad to know you felt comfortable and well-informed throughout

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. M. Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 21/10/2024

First class care and kindness from everybody involved.

Reply to patient's comment
Thank you for your kind words! We're delighted to hear that you felt well-cared for by our team

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

L. S. Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 14/10/2024

The staff were amazing, the technology was top-notch and the follow up experience with the nursing team was wonderful. frame fitting isn’t nice but treatment ok

Reply to patient's comment
Thank you for sharing your experience! We appreciate your trust in our care

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

B. H. Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 30/09/2024

A very efficiently organised and presented experience. my thanks to everyone involved.

Reply to patient's comment
Thank you for your kind feedback! We’re happy to hear you had a positive experience, and we’ll make sure to share your gratitude with the team.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

N. L. Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 24/06/2024

Excellent care from start to finish

Reply to patient's comment
Thank you very much for the kind words, we are pleased to hear you had a positive experience!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

P. . Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 25/03/2024

Quality of treatment received by the office staff

Reply to patient's comment
Thank you very much for the kind feedback!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. M. Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 04/03/2024

Excellent care, procedure explained fully every step of the way. all staff friendly, helpful and efficient.

Reply to patient's comment
We appreciate your review and feedback about the staff at Queen Square.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. . Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 12/02/2024

The care and treatment i received from the doctors and nurses was excellent, they explained everything to me and talked me through my procedure, very pleased

Reply to patient's comment
We are glad the doctors and nurses were able to give you the appropriate support.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. . Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 10/02/2024

Very reassuring and professional

Reply to patient's comment
Thank you for your feedback.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

C. . Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 06/02/2024

Had a very positive experience at the clinic. all the staff were welcoming and made myself and my supporter at ease and were comforting with procedures.

Reply to patient's comment
We are happy our staff at the Queen Square were able to reassure and bring comfort to you.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

R. S. Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 19/01/2024

The level of professional medical expertise and the level of personal interaction from every member of staff was exemplary. faultless.

Reply to patient's comment
Thank you very much for your kind feedback!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

R. S. Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 19/01/2024

The level of professional medical expertise and the level of personal interaction from every member of staff was exemplary. faultless.

Reply to patient's comment
Thank you for sharing your experience.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. C. Verified Patient
who booked an appointment with Amethyst: Queen Square (GammaKnife) Radiosurgery Centre the day 30/06/2023

Excellent care from all staff during a difficult and slightly painful initial phase of treatment for frame attachment, thank you

Reply to patient's comment
Our staff do their best at Queen Square to support patients, we appreciate your feedback.

Mr Ciaran S. Hill

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. . Verified Patient
who booked an appointment with Mr Ciaran S. Hill the day 11/06/2024

A man of the highest level, a doctor, he saved my life pofessionally, got rid of the paralysis, for the second time he and his team renewed my head from cancer - I don't feel sick !!! Thank you !!!

Reply to patient's comment
Thank you very much for such kind feedback. Wishing you all the best!

Miss Anouk Borg

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

L. H. Verified Patient
who booked an appointment with Miss Anouk Borg the day 28/10/2024

10 out of 10 for professionalism

Reply to patient's comment
Thank you for the kind feedback

Mr Pedro Oliveira Castanho

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. W. Verified Patient
who booked an appointment with Mr Pedro Oliveira Castanho the day 21/10/2024

A very caring consultant

Reply to patient's comment
Thank you so much for your kind words!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

R. M. Verified Patient
who booked an appointment with Mr Pedro Oliveira Castanho the day 18/12/2023

I found the staff friendly and helpful and Mr. Castanho was reassuring and explained everything very clearly.

Reply to patient's comment
Thank you for the kind review!

Mr Neil Kitchen

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

C. M. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 18/11/2024

I found Mr Kitchen and his staff very professional and made me feel at ease about the procedure I was about to have. He explained the procedure to very clearly.

Reply to patient's comment
Thank you for sharing your experience! We're pleased to hear you felt comfortable throughout your care.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 04/11/2024

This was my second time of Gamma knife with Mr Neil Kitchen and his wonderful team. Again I felt very confident that I was being incredibly well looked.

Reply to patient's comment
Thank you for your kind words. We're delighted to hear that you felt well-cared-for and confident in your treatment. Your trust and comfort are so important to us!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. L. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 28/10/2024

From initial consultations to the treatment, Mr Kitchen and his team have consistently displayed professionalism, expertise and high standard of care.

Reply to patient's comment
Thank you for your thoughtful feedback. Your trust means a lot to us!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

P. H. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 30/09/2024

I owed my entired life to Mr. Neil Kitchen without his kindness to me I may not be alive now . I will never ever forget Mr. Kitchen until the end of my life xx

Reply to patient's comment
Thank you for sharing such a touching message. We're so glad to hear about the positive experience. Your words mean a lot!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. M. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 21/09/2024

Absolutely fantastic! Neil leads a great team of enthusiastic, supportive and friendly professionals who have outstanding communication skills. Superb!

Reply to patient's comment
We are delighted to hear about your experience, thank you for the lovely feedback!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 15/08/2024

Insane in the Membrane.Treated for a benign tumour with a radiosurgery for brain metastases and have harrowing complications. The surgeon has no credentials.

Reply to patient's comment
Thank you for sharing your experience. We are sorry that you are experiencing complications. Please make sure to speak to your doctor and treating team.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

C. .. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 12/08/2024

Kept cancelling brain tumour surgery now no longer have treatment seems like all they care about is junior doctors strikes more than there patients lost faith in nhs because of this

Reply to patient's comment
Thank you for sharing your experience and bringing this to our attention. It's important for us to hear from patients, especially in situations like yours. We understand that cancellations and delays can be incredibly frustrating, particularly when dealing with something as serious as a brain tumour. We are committed to addressing the issues you have raised and ensure the highest quality of care.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. P. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 29/07/2024

Mr. Kitchen gave clear straightforward advice about my condition and treatment so I felt completely confident about my treatment plan.

Reply to patient's comment
Thank you for the kind feedback, we are pleased to hear you felt confident about your treatment

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

J. D. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 09/07/2024

I was dreading this procedure and Mr Kitchen and his team made it bearable and tolerable because of their professionalism.

Reply to patient's comment
Thank you for your kind words. We're glad to hear that we could help make your procedure more bearable. Your comfort and satisfaction are our top priorities.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

J. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 24/06/2024

Excellent

Reply to patient's comment
Thank you for kind feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 10/06/2024

He is experienced in both surgery and radiosurgery. His recommendation for VS takes into account the age, health condition, size of tumour, location, side effec

Reply to patient's comment
Thank you for your very kind feedback. Wishing you all the best!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 03/06/2024

Appointment was booked very quickly. Neil was very knowledgeable and gave me good, straight talking advice.

Reply to patient's comment
Thank you for the kind review, it's greatly appreciated

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

J. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 29/05/2024

Good bedside manner. Extremely knowledgeable. Very good.

Reply to patient's comment
Thank you very much for the kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. D. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 17/05/2024

Terrible experience with a disinterested doctor who charges crazy money and gives you 5minutes of his time. Strongly recommend not to see him.

Reply to patient's comment
Your feedback is crucial to us, and we take all patient concerns seriously. We are committed to addressing the issues you have raised and ensure the highest quality of care. Thank you for bringing this to our attention, we understand the importance of a positive patient experience, and we are committed to making sure your well-being is a top priority at our centre.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 04/03/2024

Thank you so much to Dr Kitchen and his team. I can highly recommend him. He treated my acoustic neuroma using gamma knife and am very pleased with the outcomes

Reply to patient's comment
Thank you for your kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

J. L. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 12/02/2024

Overall pleased, top quality consultant. Bedside manner could improve - feels curt & rushed, could be more caring and take more time to explain & reassure.

Reply to patient's comment
Thank you for sharing your experience

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. R. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 12/02/2024

I didn’t actually meet Mr Kitchen but submitting this review for the Gamma Knife treatment. I was cared for by Carnel Tauru, Clinical Fellow. He was excellent

Reply to patient's comment
Thank you for sharing your experience of having gamma knife treatment at our centre.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. P. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 16/01/2024

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. G. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 11/12/2023

Excellent professional, one of the best in the field globally

Reply to patient's comment
Thank you very much for your kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. A. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 01/12/2023

Really kind and great care was shown by the whole team.

Reply to patient's comment
Thank you very much for your kind review

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. B. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 20/11/2023

Dr kitchen has a very coordinated team working together delivering exceptionally good patient care. During and after treatment.

Reply to patient's comment
Thank you very much for the kind feedback. Our team really appreciate your comments.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

Z. .. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 10/11/2023

Excellent care by Neil Kitchen and team at the Gamma Knife center. Everything ran smoothly, staff very accommodating, was well looked after.

Reply to patient's comment
Thank you very much for taking the time to leave such kind words.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

L. P. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 31/10/2023

The procedure was explained in such a way to ease any anxiety I may have had. Thank you to everyone involved.

Reply to patient's comment
Thank you very much for your kind feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 30/10/2023

Waiting room condition could more private. Excellent service and care. Well done

Reply to patient's comment
Thank you for sharing your experience

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 27/10/2023

Mr Neil Kitchen was excellent, as were all his team, regarding my brain tumours and the Gamma knife therapy used.

Reply to patient's comment
Thank you very much for your kind feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

R. F. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 18/10/2023

I was very well looked after by the gamma knife team and felt informed every step of the way. The room was comfortable and the team could not have been more considerate both to myself and my husband and my daughter who were there in shifts to accompany me.

Reply to patient's comment
We are very grateful for the kind feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 11/10/2023

I was treated with kindness and awareness of my needs. I was given clear explanation of my scan findings and the treatment . My questions were answered and everyone did their best to help me through the treatment

Reply to patient's comment
Thank you for the feedback, that is greatly appreciated by our team.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

F. T. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 09/10/2023

I really want to mark that nurses were amazing and so helpful and kind to me.

Reply to patient's comment
Thank you very much for your kind feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. M. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 30/08/2023

Excellent care. Very professional. Friendly.

Reply to patient's comment
Thank you for taking the time to leave a review

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. B. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 18/08/2023

Exceptional all round care. Thank you!

Reply to patient's comment
Thank you very much for kind comment

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. M. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 17/08/2023

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

P. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 31/07/2023

Everyone was absolutely professional and friendly. Ten out of ten!

Reply to patient's comment
Thank you very much for the kind

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 07/07/2023

Just quirky having to go across the park for my MRI. Everyone helped to make a scary procedure more manageable. Breakfast was a nice touch, and Neil was calm and friendly; answering our questions thoughtfully. Thank you, Neil.

Reply to patient's comment
Thank you very much for taking the time to share your experience.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

E. H. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 26/06/2023

I could not fault the personel that were there on the day. Put me at ease which was great. Always concerned how I was at all times. Treatment time was good and nicely timed. Thankyou.

Reply to patient's comment
Thank you for your kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

L. H. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 11/06/2023

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

K. O. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 30/05/2023

Professional.

Reply to patient's comment
Thank you for your kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. R. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 25/05/2023

Excellent care

Reply to patient's comment
Thank you for your feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

L. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 15/05/2023

Absolute amazing staff. They all Treat you with such compassion and kindness and put you at ease

Reply to patient's comment
Thank you ever so much for the kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

H. R. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 12/05/2023

Excellent

Reply to patient's comment
Thank you for the kind words that we are sharing with the team

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

E. K. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 12/05/2023

Excellent & professional consultant, fully explained the procedure making me very reassured and comfortable

Reply to patient's comment
Thank you very much!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

E. K. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 05/05/2023

Mr Kitchen was very professional and explained the treatment fully, putting me at ease

Reply to patient's comment
Thank you for such kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. M. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 05/05/2023

Excellent facilities, staff helpful and caring. Everything was explained fully to us and everyone went out of their way to reassure us.

Reply to patient's comment
Thank you ever so much for the kind feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

I. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 02/05/2023

Even though we were late we were fitted in and the staff were very helpful and knowledgeable and Mr Kitchen was very good.

Reply to patient's comment
Thank you for taking the time to review our services

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

E. K. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 24/04/2023

Made to feel completely calm and well looked after - made me feel rest assured that I was in safe hands

Reply to patient's comment
Thank you very much for taking the time to leave a review

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. A. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 21/04/2023

I received first class treatment from the moment I arrived until I returned home I would like to thank every one for the wonderful care and attention In fact I felt so well that I went swimming the day after my treatment thank you all

Reply to patient's comment
We are very grateful for the kind feedback! Wishing you all the best

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. U. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 19/04/2023

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. U. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 17/04/2023

Everybody was very friendly and very helpful. They explained what they were going to do and what they were doing as they did it. After the treatment he explained what they had done and showed me pictures of the brain scans. I cannot rate them too highly.

Reply to patient's comment
Thank you for the feedback, that is greatly appreciated by our team.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

F. W. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 14/04/2023

Consultation was informative and questions were encouraged. I felt at ease and welcomed the positivity.

Reply to patient's comment
Thank you for sharing your experience. We are glad to hear you had a positive experience

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. D. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 07/02/2023

Mr Thorne is excellent, he is kind and caring, along with all the other staff that assisted with my treatment

Reply to patient's comment
Thank you very much for your kind feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. B. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 03/01/2023

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

K. P. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 24/11/2022

Great service and wonderful staff who helped to make the process very comfortable and easy!

Reply to patient's comment
Thank you for taking the time to review our services

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. E. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 22/09/2022

Mr Kitchen has been an excellent, caring and professional consultant over many years.

Reply to patient's comment
We value your feedback, thank you for your review.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 18/09/2022

The consultation I received from Mr.Kitchen was absolutely prefect. In fact my treatment was delivered with kindness, dedication help, patience and care I thank Mr.Kitchen and team from the bottom of my heart.. Fondest Regards..Myra Sellars

Reply to patient's comment
Thank you for sharing your positive experience with us. We're committed to providing the best possible care for our patients.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 14/09/2022

Excellent care

Reply to patient's comment
Thank you for kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

Y. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 14/09/2022

The Gamma knife team, including Mr Kitchen were professional, friendly, approachable and communicative. I felt I could put my trust in them and was comfortable and reassured throughout my visit.

Reply to patient's comment
Your trust means the world to us. Thank you for your thoughtful review.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. H. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 14/09/2022

The Gamma knife team, including Mr Kitchen were professional, friendly, approachable and communicative. I felt I could put my trust in them and was comfortable and reassured throughout my visit.

Reply to patient's comment
Your trust means the world to us. Thank you for your thoughtful review.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

P. S. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 05/09/2022

Exceptional service, friendly caring team who looked after my dad so attentively.. highly recommend and a credit to our health service .. thank you

Reply to patient's comment
Thank you very much for such kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. E. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 21/07/2022

I have always felt in very capable and caring hands and the staff has been excellent.

Reply to patient's comment
Thank you very much for your feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. W. Verified Patient
who booked an appointment with Mr Neil Kitchen the day 21/07/2022

World class care

Reply to patient's comment
Thank you for kind review

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

I. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 24/06/2022

Couldn't be any more professional, expert, sensitive and caring. Instilled confidence from the very first contact and throughout the treatment. The very top rating on all aspects of care. A big huge Thank You

Reply to patient's comment
Your comfort and well-being are our top priorities, and we're glad you felt supported during your treatment.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 07/04/2022

Dr Kitchen is absolutely first class. Clear explanations, kind bedside manner, very understanding and flexibility to understand the patient. First class.

Reply to patient's comment
Your feedback inspires us to continue delivering excellent patient care, thank you for choosing us.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 04/04/2022

Mr. Kitchen is a world class neurosurgeon and rightfully deserves the International reputation.

Reply to patient's comment
Thank you ever so much for the kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. . Verified Patient
who booked an appointment with Mr Neil Kitchen the day 20/03/2022

Ms Mary Murphy

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. B. Verified Patient
who booked an appointment with Ms Mary Murphy the day 16/03/2024

Highly recomended. Very profesional. Pleasure to deal with.

Reply to patient's comment
Thank you very much for the kind review!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

K. K. Verified Patient
who booked an appointment with Ms Mary Murphy the day 11/03/2024

I wouldn't hesitate in recommending Ms Murphy. I felt very confident with her diagnosis and treatment. She is extremely positive.

Reply to patient's comment
Thank you very much for sharing your positive experience!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

K. K. Verified Patient
who booked an appointment with Ms Mary Murphy the day 23/01/2024

Excellent service and understanding of my condition and treatment required.

Reply to patient's comment
Thank you for taking time to leave your feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

B. H. Verified Patient
who booked an appointment with Ms Mary Murphy the day 09/01/2024

Mary Murphy was such a pleasant nice person and so very caring. She was amazing.

Reply to patient's comment
Thank you very much for the kind words!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. H. Verified Patient
who booked an appointment with Ms Mary Murphy the day 21/11/2023

Friendly staff and everything explained well

Reply to patient's comment
Thank you for your kind review.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

J. . Verified Patient
who booked an appointment with Ms Mary Murphy the day 18/09/2023

Very good attention

Reply to patient's comment
Thank you very much for your review!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

J. . Verified Patient
who booked an appointment with Ms Mary Murphy the day 31/07/2023

Mary Murphy Is My Consultant And I Could Never Say A Bad Word About Her, I've Been Under Her Care For The Last 6 Years And Have Been Looked After Very Well By Her! Always Explains Everything Good, I'm Happy I Am Under Her Care At Queen Square.

Reply to patient's comment
We're thrilled to have made a positive impact on your health. Thank you for allowing us to care for you.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. . Verified Patient
who booked an appointment with Ms Mary Murphy the day 31/08/2017

Professor Andrew McEvoy

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

E. M. Verified Patient
who booked an appointment with Professor Andrew McEvoy the day 27/08/2024

Very pleased not to have side effects after my Gamma Knife Therapy.

Reply to patient's comment
Thank you for sharing your experience

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. M. Verified Patient
who booked an appointment with Professor Andrew McEvoy the day 30/08/2023

The whole team at UCLH provided me with excellent care throughout the day.

Reply to patient's comment
Thank you for your kind words!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

I. T. Verified Patient
who booked an appointment with Professor Andrew McEvoy the day 22/05/2023

I understood why I was kept waiting for five hours when it was eventually explained: rather late in the day.

Reply to patient's comment
Thank you for sharing your experience

Mr Patrick Grover

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

R. C. Verified Patient
who booked an appointment with Mr Patrick Grover the day 05/11/2024

I was extremely happy with the care I got from Dr Grover & all the staff.

Reply to patient's comment
Thank you very much for the kind words, your satisfaction means a lot to us!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

R. Y. Verified Patient
who booked an appointment with Mr Patrick Grover the day 28/10/2024

The care was amazing, the treatment of the medical staff, the facilities, everything was absolutely incredible, highly recommended.

Reply to patient's comment
Thank you for your wonderful feedback! We're thrilled to hear that every aspect of your experience met your expectations.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

E. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 22/10/2024

GOODEVENING, IVE BEEN THROUGH A LOT IN LIFE.IM HIGHLY RECOMMEND MR PATRICK GOVER IS AN EXCELLENT CONSULTANT NEUROSURGEON WHO IS VERY KNOWLEDGEABLE DOCTOR.

Reply to patient's comment
Thank you so much for your kind words. We’re truly grateful for your trust in our services!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

J. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 28/08/2024

I had great experience with Dr Patrick , he is efficient and excellent in every thing, I recieved a high quality care by him and his amazing team.

Reply to patient's comment
We are very pleased to hear about your experience, thank you for sharing your feedback!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 12/08/2024

I was impressed with the professionalism of Mr Grover and his team during my recent procedure. The team were also kind and patient providing good communication

Reply to patient's comment
Your positive experience is exactly what we strive for — thank you for sharing!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. C. Verified Patient
who booked an appointment with Mr Patrick Grover the day 06/08/2024

The kindness and professionalism of the staff was exceptional. Mr Grover put me at my ease despite my fears.

Reply to patient's comment
Your satisfaction is our top priority — thank you for sharing your experience!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. P. Verified Patient
who booked an appointment with Mr Patrick Grover the day 04/08/2024

Mr Grover has been outstanding in the treatment (surgery) of my hemangioblastoma. From the first consultation until after surgery, he made me feel I was in the right hands. Very professional expert who gave me confidence along the way. Would highly recommend. Tom P

Reply to patient's comment
We’re thrilled to hear that you’re happy with our care — your feedback means a lot!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. P. Verified Patient
who booked an appointment with Mr Patrick Grover the day 12/07/2024

My father is currently an inpatient under the Care of Mr Grover being treated for a bleed in his brain, as a doctor myself I can vouch for his exemplary bedside manner. Being under his care certainly fills one with the upmost of confidence.

Reply to patient's comment
Thank you for the kind review and your trust in our services

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

G. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 17/06/2024

Would recommend Mr Grover

Reply to patient's comment
Thank you for your review

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

L. H. Verified Patient
who booked an appointment with Mr Patrick Grover the day 30/05/2024

My Treatment has been exemplary from the first diagnosis of my AVM. I have been treated with Respect and Kindness. I wouldn’t be here if it wasn’t for the NHS.

Reply to patient's comment
Thank you very much for the kind review! Wishing you all the best

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

J. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 13/02/2024

The gamma knife surgery was not a nice experience, but because of the wonderful staff and Mr Grovers explanation into what will happen, it made everything ok

Reply to patient's comment
Thank you for your kind words!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

Y. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 09/10/2023

All in all perfect

Reply to patient's comment
Thank you for your kind feedback!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

R. D. Verified Patient
who booked an appointment with Mr Patrick Grover the day 13/08/2023

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

E. P. Verified Patient
who booked an appointment with Mr Patrick Grover the day 10/07/2023

Have been very pleased with the support I have had from Mr Grover. Fast pace on getting appointments booked at each stage. Facilities are also great.

Reply to patient's comment
Thank you for your kind words, it's greatly appreciated by our team

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. S. Verified Patient
who booked an appointment with Mr Patrick Grover the day 05/06/2023

Very pleasant experience all good

Reply to patient's comment
Thank you for your kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. (. Verified Patient
who booked an appointment with Mr Patrick Grover the day 01/06/2023

I have had two Zoom consultations with Mr Grover. He has been friendly and clear in what to expect. He will be performing my surgery soon. I have every confidence.

Reply to patient's comment
Thank you very much for sharing your experience

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

C. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 12/05/2023

I was looked after with great thoughtfulness given to me as I am 100% deaf with my cochlear implant removed as it had to be for the gamma knife surgery

Reply to patient's comment
Thank you for taking time to leave the kind comment

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 02/05/2023

Extremely impressed and delighted with consultation.Very pleasant and helpful doctor and all staff.I felt well informed on the benefits and risk of the treatment.very helpful nice manner..

Reply to patient's comment
Thank you very much for your lovely feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

S. T. Verified Patient
who booked an appointment with Mr Patrick Grover the day 14/04/2023

Yes, I was very impressed by Dr Patrick Grover and his team

Reply to patient's comment
Thank you for the kind review

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

A. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 13/04/2023

Explained my condition very nicely and advised us correctly and treated the condition quickly. All the staff were friendly and helpful as well.

Reply to patient's comment
We are pleased to hear you had a positive experience

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

C. J. Verified Patient
who booked an appointment with Mr Patrick Grover the day 21/09/2022

Mr Grover has kept me informed all the way and is friendly and approachable while maintaining his professionalism. All the staff involved have shown empathy and kindness making my journey very comfortable, thank you

Reply to patient's comment
Thank you for your thoughtful review

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

R. B. Verified Patient
who booked an appointment with Mr Patrick Grover the day 14/09/2022

he is good doctor. i recommend him to my friends and famally

Reply to patient's comment
Thank you for the kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. . Verified Patient
who booked an appointment with Mr Patrick Grover the day 13/07/2022

I was treated very promptly and professionally. I was impressed by the speed of the recommended treatment

Reply to patient's comment
Thank you very much for the lovely feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

M. D. Verified Patient
who booked an appointment with Mr Patrick Grover the day 18/05/2022

Outstanding from initial consultation through to Gamma Knife surgery. Was told what was happening at each stage of the process. Mr Grover and all of his team were exceptional in the care that I received. Highly recommend.

Reply to patient's comment
We value your feedback, thank you for the kind words

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

W. N. Verified Patient
who booked an appointment with Mr Patrick Grover the day 18/05/2022

I was received outstanding service from Mr Grover following a recurrence of a vestibular Schwannoma. Mr Grover was absolutely brilliant throughout pre & post surgery. My operation took place at the fantastic Hospital for Neurosurgery,WC1

Reply to patient's comment
Your comfort and well-being are our top priorities, and we're glad you felt supported during your treatment.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. H. Verified Patient
who booked an appointment with Mr Patrick Grover the day 12/04/2022

Everything was done with efficiency and compassion. Thank you Mr. Grover for patiently and carefully explaining my options. The orderlies in the Gamma knife clinic were especially kind- thank you both for being responsive in so many ways.

Reply to patient's comment
Thank you for sharing your positive experience with us. We're committed to providing the best possible care for our patients.

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

F. E. Verified Patient
who booked an appointment with Mr Patrick Grover the day 09/04/2022

Mr Grover is excellent. Some of the conditions at NHNN were less than ideal with Covid etc. The nursing staff and therapists were excellent. Thank you to all. The Duty Doctor on 26 April was not so helpful.

Reply to patient's comment
Thank you very much for your kind feedback.

Mr Jonathan Hyam

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

K. W. Verified Patient
who booked an appointment with Mr Jonathan Hyam the day 10/11/2023

I was very impressed indeed with my consultation with Mr Hyam. He and his team were extremely professional and very helpful. I felt I was in excellent hands.

Reply to patient's comment
Thank you for your kind review!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

D. . Verified Patient
who booked an appointment with Mr Jonathan Hyam the day 11/09/2023

Vous méritez de reconnaissance car vous êtes très très dans votre service

Reply to patient's comment
Thank you for your kind feedback

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

T. M. Verified Patient
who booked an appointment with Mr Jonathan Hyam the day 01/09/2023

Dr. Hyam was excellent in understanding the issues and being clear about the options available and his opinion as to what would work best for me. The level of professionalism was top class.

Reply to patient's comment
We are pleased to hear you had a positive experience!

Would you recommend this doctor?
Bedside manner
Friendliness of the staff
Wait time
Facility's features

N. R. Verified Patient
who booked an appointment with Mr Jonathan Hyam the day 25/04/2023

The care that was given was excellent

Reply to patient's comment
Thank you very much for kind words