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Private messaging before your appointment with Top Doctors

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As a complement to our online booking system, which allows you to make appointments with leading specialists, Top Doctors offers a secure private messaging service to help you resolve any questions or concerns you may have. Discover how it works! Request an appointment with a doctor. Through the Top Doctors professional network, we provide a private messaging service that enables direct remote communication between patients and healthcare professionals. Explore the service and see how it works.

Find out how it works

Private messaging: direct communication with your doctor

At Top Doctors, we offer an instant private messaging service, offering patients to contact their doctor directly through a new secure medium. This service allows you to contact a medical professional and interact with them before attending an appointment, or solve any doubts or medical queries you may have without having to go to the clinic.

The advantages of a medical consultation via private messaging

If you’re worried about your symptoms or have a medical problem and are not sure if you should attend a clinic or a doctor’s appointment, the private messaging service allows you to contact a medical professional, send attachments, photographs, and/or voice notes, and clear up any doubts you may have.

The private messaging service does not require scheduling by the doctor and patient. The service starts and remains open continuously until both parties consider the consultation resolved. This allows you to ask questions, send documents, record voice messages, and send photographs that may be useful for the consultation, directly to your doctor.

How to book an appointment with a specialist through Top Doctors

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Making an appointment through Top Doctors is a simple process wherever you are. If you want to find your ideal specialist in London, or search for a doctor in Manchester, you can find one easily through our platform. Top Doctors is compatible with all types of medical insurance, and we also offer the possibility of making a private appointment directly with the clinic or doctor, without having to go through your insurance provider. Top Doctors works with all major private health insurance providers. You can also book a private appointment directly with the clinic or specialist, without needing to go through your insurer.

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In order to request an appointment, visit the doctor’s profile through the website. On the doctor’s profile, you can review their expertise and experience.

you will be able to read about their background, the procedures and treatments they provide, their areas of expertise, and reviews left by their patients through Top Doctors.

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From here, you can select the clinic where you would like to see the specialist and view their availability. Once you have chosen a suitable time, simply complete your basic details so the clinic has your information in advance and can contact you if necessary before your appointment. To confirm your booking, you will be asked to complete a short form with your personal details. This ensures the specialist has the relevant information ahead of your appointment and can get in touch if needed beforehand.

Other ways to get in touch with your doctor through Top Doctors

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To help patients connect with the right specialist and make leading experts more accessible, Top Doctors offers an online consultation service. Selected specialists provide patients with the opportunity to consult with them via secure video call. You can see which doctors offer this service by visiting their profiles. To request a video consultation, simply submit a request through the specialist’s profile. Your request will remain open until the specialist responds with a proposed date and time for the consultation. Through this innovative service, patients can speak directly with the specialist they choose, face to face via video, without needing to attend the clinic in person. If you later need to book an in-person appointment, you can do so through the same profile page, although this will be charged separately. Online consultations are not covered by private health insurance.

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