Todos los comentarios son de pacientes verificados a través de Top Doctors.
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N. Paciente verificado
30/04/2024
Miss West was excellent with our daughter. Took the time to check everything thoroughly and explain everything to us clearly. An excellent experience
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L. Paciente verificado
29/04/2024
Miss West was recommended by Mr Packard. I am very pleased to keep seeing her
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T. R. Paciente verificado
09/04/2024
Nice location. Friendly , knowledgeable and excellent treatment by Stephanie West .
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M. Paciente verificado
05/04/2024
Really informative consultation
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M. Paciente verificado
11/03/2024
Thoroughly recommend Miss West
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C. Paciente verificado
09/02/2024
I felt listened too, relaxed & felt my needs were met.
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J. N. Paciente verificado
11/12/2023
Just an amazing experience all round and Miss West was very accommodating to find an early surgery slot.
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F. V. Paciente verificado
11/12/2023
Nothing to add, we felt supported.
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J. N. Paciente verificado
20/11/2023
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D. R. Paciente verificado
17/11/2023
I greatly appreciated the thoroughness.
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C. Paciente verificado
16/11/2023
Friendly, helpful, thorough and takes the time to explain everything.
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K. A. Paciente verificado
15/11/2023
Miss West had restored my faith, she corrected a previous surgery with ease . Just wish I had found her the first time round. Would not hesitate to recommend her to anyone I know
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M. Paciente verificado
30/10/2023
Superb treatment, couldn’t fault it
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L. B. Paciente verificado
18/09/2023
Brilliant visit, thank you so much for your expertise.
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S. H. Paciente verificado
24/08/2023
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J. Paciente verificado
21/08/2023
Miss West has been superb throughout my time with her.
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H. Paciente verificado
21/08/2023
Miss West and her medical team were excellent. The admin leaves a lot to be desired.
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F. Paciente verificado
21/08/2023
One word ‘amazing’
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J. M. Paciente verificado
11/08/2023
Everything went smoothly and Miss West was charming and very professional.
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N. D. Paciente verificado
11/08/2023
Very pleasant helpful doctor who answered all my questions and left me feeling reassured.
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M. Paciente verificado
24/07/2023
Thoroughly professional giving us a thorough layman’s briefing on the possible ways forward, risks and outcomes.
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A. B. Paciente verificado
15/07/2023
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R. Paciente verificado
26/06/2023
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J. Paciente verificado
01/06/2023
Highly professional and understood my needs.
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S. D. Paciente verificado
04/05/2023
Highly recommend Miss West I was treated with respect and in a warm friendly manner on all appointments. My treatment went well with great result I couldn’t be happier.
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S. G. Paciente verificado
15/04/2023
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P. H. Paciente verificado
15/04/2023
Listened and carefully considered all symptoms and offered possible solutions after it was established my issue was not eye related.
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G. S. Paciente verificado
11/04/2023
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R. R. Paciente verificado
31/03/2023
I was very pleased with timing and facilities at Spire Southampton and with the very professional attention and advice that I received from Miss West and her colleague who took readings about my eyes.
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N. Paciente verificado
27/03/2023
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C. B. Paciente verificado
13/03/2023
Most caring, empathetic ,re-assuring and knowledgeable.. I now await follow-up instructions. Many Thanks.
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F. W. Paciente verificado
09/03/2023
Hi I found Miss west to be kind and sympathetic to my Diplopia problem , Should I have further problems in the future I would return and see Miss West .
Respuesta al comentario del paciente
Thank you for your feedback, I'm glad you had a positive experience.
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N. Paciente verificado
23/01/2023
Miss West is brilliant, my surgery was fantastic. I would highly recommend her to anyone thinking of doing this. Friendly and takes the time to listen.
Respuesta al comentario del paciente
Thank you for your kind words; I am delighted you have done so well
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S. S. Paciente verificado
12/01/2023
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F. W. Paciente verificado
12/01/2023
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N. Paciente verificado
29/12/2022
Miss West was very kind and took the time to talk to me. I would highly recommend.
Respuesta al comentario del paciente
Thank you
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S. V. Paciente verificado
01/12/2022
Very professional
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Thank you
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K. B. Paciente verificado
21/11/2022
Great appointment with Stephanie West. She put us at ease and explained options clearly. Would definitely recommend her to others.
Respuesta al comentario del paciente
Lovely to hear you would recommend
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I. P. Paciente verificado
17/11/2022
Great treatment for my son.
Respuesta al comentario del paciente
Great to hear you are pleased, thank you
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D. R. Paciente verificado
03/11/2022
Excellent support and knowledge provided, adapting language to suite different age of patients. I'm my case for me 10 year old.
Respuesta al comentario del paciente
Thank you so much for the feedback, very glad both of you found it helpful
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W. D. Paciente verificado
03/11/2022
very happ
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Thank you
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P. B. Paciente verificado
24/10/2022
Great service
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Thank you
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E. Paciente verificado
07/10/2022
Miss West and Ms Ellis were great with my son, they gave us all the information we needed and we felt very comfortable to ask lots of questions. Great hospital. Would definitely recommend them both. Thank you.
Respuesta al comentario del paciente
Thank you, I am glad you found this helpful
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A. W. Paciente verificado
07/10/2022
Ms. West was friendly and took the time to discuss all my concerns about my daughter. The office is professional and clean. Would highly recommend the staff at Southampton Spire.
Respuesta al comentario del paciente
Thank you so much for your comments
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A. Paciente verificado
10/09/2022
Enabled me to make future decisions more easily
Respuesta al comentario del paciente
Great, so glad we could help
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J. H. Paciente verificado
09/09/2022
We were extremely impressed with both Miss West and Helen. They were so thorough, helpful and supportive.
Respuesta al comentario del paciente
I am really pleased you had a positive experience
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N. Paciente verificado
08/09/2022
Miss West was excellent - wouldn’t hesitate to recommend
Respuesta al comentario del paciente
Thank you, much appreciated
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V. C. Paciente verificado
23/08/2022
I can recommend all above but the admin system is below par. There isn’t backup support when admin staff are off sick or on holiday. I have left messages to secretary and it gave on answer message she was off until Monday 22/8/22. It is 23rd and nothing
Respuesta al comentario del paciente
I am so sorry our admin system let us down; your feedback on this is invaluable and we have now changed our processes and updated our contact details to use the Spire's direct booking line which will enable patients to book appointments by calling them Monday to Friday 8am to 6pm
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S. W. Paciente verificado
22/08/2022
From the moment we walked in we knew we chose the right place, unbelievable support, care, and knowledge, would recommend without hesitation.
Respuesta al comentario del paciente
That is so lovely to hear, thank you
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A. R. Paciente verificado
21/08/2022
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P. H. Paciente verificado
20/08/2022
After a protracted and stressful appointment booking process it was a relief to speak to Miss West and her colleague Mrs Leary. They are both very professional, kind and understanding. I have every faith in their diagnosis and proposed treatment.
Respuesta al comentario del paciente
I am so sorry about the booking process; your feedback is very helpful and we are working with the Spire to improve their admin processes. I am glad though, that you clinic experience was a positive one.
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C. Paciente verificado
28/07/2022
I would highly recommend Stephanie West. She gave excellent care and advice and was extremely thorough.
Respuesta al comentario del paciente
Thank you for your positive comments, I very much appreciate your feedback
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N. D. Paciente verificado
19/07/2022
Miss West is always very helpful and reassuring.
Respuesta al comentario del paciente
Thank you
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W. Paciente verificado
14/07/2022
I had total faith in Miss West that she would do her best in the strabismus surgery. My result is better than I expected with clear vision, no double vision in the majority of my eyesight.Her calm approach obviousl wealth if experience made me confident
Respuesta al comentario del paciente
Thank you for you kind words, I am delighted you are pleased with the result
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C. H. Paciente verificado
30/06/2022
Only critics was I had to wait 20 mins after my appointment time, this in itself was acceptable but I did not know if they were aware I had arrived. A meet and greet would be good even if it were accompanied with a message of a short delay
Respuesta al comentario del paciente
I'm very glad you had a positive experience, apologies that you had to wait and thank you for the feedback about communicating this delay, we will take this on board, and feedback to the team.
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K. T. Paciente verificado
22/06/2022
Really happy with the service Miss West and her team provided my daughter. We was seen really quickly after my first contact with the medical secretary. Thank you.
Respuesta al comentario del paciente
Thank you for your feedback, always lively to hear you had a positive experience.
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J. P. Paciente verificado
22/06/2022
First class service excellently communicated
Respuesta al comentario del paciente
Thank you for your positive comments
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B. H. Paciente verificado
22/06/2022
I found Miss West very helpful and friendly. Gave me excellent advice and was reassuring every step of the way. The operation so far as been very successful.
Respuesta al comentario del paciente
Thank you for your feedback, I'm delighted we have been able to help you.
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M. F. Paciente verificado
19/05/2022
I found Miss West very friendly really professional left me with a lot of confidence in my upcoming operation. Any concerns I had she was happy to put my mind at rest and answered all my questions in a manner that was easy to understand.
Respuesta al comentario del paciente
Thank you so much for your feedback, it is good to know we put your mind at rest.
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M. B. Paciente verificado
27/12/2021
Very good experience. Kind and reassuring.
Respuesta al comentario del paciente
Thank you for your feedback, glad you found it helpful.
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N. Paciente verificado
26/12/2021
Definitely would recommend Miss West. She explained everything from the very first appointment and was very friendly and knowledgeable.
Respuesta al comentario del paciente
Thank you for your feedback, I'm glad you found beneficial
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D. M. Paciente verificado
22/09/2021
I certainly would.Felt extremely comfortable and confident that I have had very good advice and was grateful for the time and care Mrs West gave me
Respuesta al comentario del paciente
Thank you very much for your kind feedback, I'm glad you found the appointment helpful.
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C. B. Paciente verificado
22/09/2021
Great service
Respuesta al comentario del paciente
Delighted that you had a good experience
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S. H. Paciente verificado
22/09/2021
Very caring and thorough and prepared to spend time with you
Respuesta al comentario del paciente
Thank you for your kind comments, I am delighted you had a good experience
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S. K. Paciente verificado
22/09/2021
Miss West was very friendly ,putting my son at ease and professionally carried out the procedure .
Respuesta al comentario del paciente
It was a pleasure to meet you both