Amethyst: Thornbury Radiosurgery Centre

From walking in to walking out I got 5* service All the staff are very friendly and explained everything to me and put me at ease x

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Centro especializado en:

Angiología y Cirugía vascular Tratamiento del cáncer Neurocirugía Oncología Médica Neurología Tumores cerebrales y espinales

Valoraciones

41 valoraciones verificadas

Todas las valoraciones son de pacientes reales y las opiniones han sido verificadas por nuestro departamento de Atención al Paciente para garantizar que cumplen con las normas del servicio.

Valoración verificada

They day went really well. There was a lot of waiting due to scan etc but I was very well looked after by the team. Emma and Dan specifically were brilliant.

S. K 23/04/24

Respuesta del centro - Thank you very much for the kind feedback!

Valoración verificada

Treatment is ongoing.

P. C 16/04/24

Respuesta del centro -

Valoración verificada

Excellent from arrival to departure.

D. J Sheffield 25/03/24

Respuesta del centro - Thank you for your kind feedback!

Valoración verificada

The staff went over and above in their care of me during this anxious and stressful time.

K. A Sheffield 19/03/24

Respuesta del centro - We're grateful for your feedback and glad to hear that you were satisfied with the care you received.

Valoración verificada

As per above medical team /clinic staff all excellent. The only thing that let clinic down this time was the breakfast/ unfriendly service by the staff ~ sorry

D. R Sheffield 19/03/24

Respuesta del centro - Thank you for sharing your experience, we appreciate your feedback

Valoración verificada

All staff are informative, efficient and friendly. Nothing is too much trouble and I feel very fortunate to have received my treatment.

R. M Sheffield 26/02/24

Respuesta del centro - We are glad the staff were informative and friendly at Thornbury.

Valoración verificada

All aspects of this treatment were excellent. Thank you.

C. B. B Sheffield 26/02/24

Respuesta del centro - We were glad to support you.

Valoración verificada

Staff were very helpful everything was explained thoroughly, put at ease and kept informed at every step of the treatment.

B. L Sheffield 12/02/24

Respuesta del centro - We appreciate you feeding back to us.

Valoración verificada

After travelling 2 hours to meet him, with intense pain and as a self funding patient, he only gave me 5 minutes of his time. Only talked about surgery when clearly I was upset, I just wanted some sort of answers or help. No empathy shown. Instead I left his office crying.

U. H 06/02/24

Respuesta del centro - Your feedback is crucial to us, and we take all patient concerns seriously. We are committed to addressing the issues you have raised and ensure the highest quality of care. Thank you for bringing this to our attention, we understand the importance of a positive patient experience, and we are committed to making sure your well-being is a top priority at our centres.

Valoración verificada

Appointment was prompt, the staff and facilities were great. I felt looked after and safe. Everything was explained to me I a way I could understand

J. A Sheffield 29/01/24

Respuesta del centro - We are glad the staff at Thornbury gave you the support that was needed.

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