Reviews The Westbourne Centre

i would not have chosen anyone else to go through the tough process of total joint replacement with, i have had an incredible recovery and do not regret having my surgery at all, completely life changing. i am so grateful and thankful for such a lovely surgeon.

I am very confident in the treatment I have received. Success with a steroid injection in jaw. Always feel that I am given time to discuss any options for treatment. Caring and kind with expertise. 100% recommend!!!

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Many thanks for this lovely comment. Sometimes the simplest options are the best and always keen to keep people out of operating theatres until it becomes essential! Glad this worked for you and you are feeling better! Thank you for the lovely review.

From the first consultation with Mr Elledge he filled with confidence that I was in the right hands. His professional consulting manner is first class. He listened carefully, acted swift fully with scans and put my mind at rest. I would wholeheartedly recommend him.

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Many thanks for this. I definitely pride myself on listening to people and treating everyone holistically rather than their 'problem'. Glad you found this to be the case and wish you all the best for the future.

Great experience throughout. Reassuring, professional, empathetic, confident and efficient are just a few of the words I would use to summerise. Supporting team were also first rate. Thank you Ross.

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Thank you so much for your kind words and this wonderful description of the care you’ve received. Please don’t hesitate to reach out if you need anything else in the future! Wish you all the best.

Excellent treatment given. I didn’t wait long for the appointments. Ross Elledge reassured me from the first meeting I would be fine. The staff were very friendly. The Westbourne centre was a nice clean modern building. Very professional service received.

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Thanks for your comment. Am very proud to work at The Westbourne Centre and glad everything met your expectations!

Mr Elledge, what a FABULOUS surgeon!!! Thank you so so much for your care and results!

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Thank you for these kind words you are very welcome and glad all went well and you are on the mend!

All the team were brilliant! Totally putting me at ease. Finished result fantastic, Dr Elledge is a very clever man. Many, many thanks to all xx

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Thank you so much. I am just really pleased to be able to apply the knowledge in helping people and doing my best to look after everyone. Wish you all the best!

I had a really positive experience with Mr Elledge and Rachael (dental nurse), when having my wisdom tooth extracted last week. I had been dreading it slightly but they really put me at ease and explained everything well. The procedure was surprisingly quick and painless.

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Thanks so much for this kind comment. We always try to keep things calm and reassuring and the nursing staff I work with are the best in the business! The good news is wisdom teeth never grow back so it’s one of those problems that cannot ever return!

Brilliant Dr and service

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Many thanks for your kind comment. Am very glad we could meet your expectations. Wish you all the very best.

Absolutely first class! I couldn’t possibly have wished for anything more.

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Thanks so much am so glad you are happy with the service provided! Look after yourself and all the best!

Really pleased that I went to Mr Elledge with my issue. He took the time to understand and diagnose and carried out the treatment I needed meticulously, yet with as little fuss as possible, and followed up to check on my recovery.

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Am really grateful for your kind comments and glad you were happy with the service provided! Wish you all the best!

Mr Elledge, is a friendly, softly spoken consultant who calmed my nerves and filled me with confidence. He told me about my problem, and what he intended to do. I was admitted to hospital, where Mr Elledge and his operating team were outstanding; both caring and professional.

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Thank you so much for this lovely comment. I try to put everyone at ease and the team I work with are second to none. Am glad everything met or exceeded your expectations and wish you all the very best moving forwards!

Excellent care and surgery

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Thank you so much for your comment and rating. Am just so delighted you had such a good outcome and were so pleased. Wish you all the very best!

Very caring and knowledgeable- brilliant highly recommend

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Many thanks for your kind comment. Am really happy to have been of help.

Dr Ross is very empathetic and puts you at ease with his calming persona. He is very quick to respond when emailing him direct and is very flexible if you need to adjust appointments. Highly recommend him.

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Thanks, I do my best to accommodate everyone's individual needs and am glad you found me reassuring and calming. Wish you all the very best!

Mr Elledge gave excellent treatment. He was extremely professional and do were his staff. I would highly recommend Mr Elledge to anyone without question.

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Thanks so much for your comments. It is definitely a team effort and am so glad we met or exceeded your expectations. Wish you all the very best.

I felt the doctor could have been a little more welcoming.I didn't feel his manner was particularly friendly

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I am so sorry to hear that I didn’t meet your expectations in this regard. I really care about everyone I treat and regard it as a privilege to be able to help people, so was dismayed to hear this sentiment wasn’t conveyed to you on this occasion. Please let me know if there is anything I can do to rectify this, but rest assured I have taken your comments on board and will be reflecting on them.

Yes, I would certainly recommend Ross. Very professional, understanding and straightforward. A big thank you to him and his team…

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Thank you for your comment! Glad we could all help and wish you all the best!

I have seen Mr Elledge on several occasions and am extremely impressed by both his manner and his quality of care. I would not hesitate to recommend him.

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Thank you so much for this comment. I am really grateful for the endorsement and wish you all the very best for the future.

Every aspect of my treatment at Solihull hospital was as I expected. I would give each category a 10/10. In particular, Mr Elledge gave precise explantions, conducted a delicate procedure with professionalism resulting in a successful outcome with very little scar of note. Thanks

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Thank you so much this was lovely to read and am so happy to hear that everything met your expectations! Wish you all the very best!

Treatment provided by Dr Elledge & his team was exceptional.

I’ve only met Mr Elledge once at my 1st consultation. I found him to be extremely approachable, knowledgeable and very friendly. I have to go back in 4 weeks for a minor procedure and will update when the procedure is completed. Having met Mr Elledge I have full confidence him.

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Thank you so much for your kind words. I will do my very best to look after you and make sure you feel at ease and all goes to plan. Thank you for putting your trust in me, am very grateful.

Always has the patient's best interests at heart, kind and gentle. He explains options very clearly, approachable and professional.

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Thank you that's very kind of you to say. I do my best to look after everyone and tailor treatment to each person as an individual.

Mr Elledge and his team are excellent. Whilst the procedure was routine for them they never forgot it was unique for me. They were professional, caring, encouraging, supportive and showed good humour throughout. I felt completely confident in their approach. Thank you so much.

Reply to patient's comment
Thank you so much for these kind words. We try to always remember that for every patient it is a one off experience and give you the expertise of years of experience combined with the personal touch of looking after you as an individual. Wish you all the very best for the future!

Really reassuring as I was anxious. Nice bloke

Reply to patient's comment
Thank you so much for your lovely comment. I always try to put people at ease. Being nice costs nothing and goes a long way! Happy you felt reassured!

Thoughly nice guy, even arranged the operation. Around my daughters wedding,would highly recommend thank you

Reply to patient's comment
Thanks so much and glad it all worked out. Enjoyed hearing all about the wedding afterwards and wish you and your family all the very best!

Procedure I had done to remove a basal cell carcinoma was explained to me in full and put my mind at ease I am very happy with the results. Big Thanks to Mr Elledge and staff.

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Thank you so much for your feedback. As well as a positive clinical outcome, I am happy to hear we put your mind at rest!

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That’s was without any doubt the best visit I have had a dental surgery in 56 years Absolutely first class

Reply to patient's comment
Thank you so much for such a wonderful comment. Am genuinely delighted it was such a positive experience and am always happy to help!

Mr Elledge listened to my worries and concerns regarding my treatment. I’m so happy as this is the first time someone has actually done something about the pain I was experiencing. I’m glad it is finally sorted.

Great experience, made me laugh despite me having 4 wisdom teeth out!

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Glad to hear it all went well......you only get four in life so there won't be any others to remove! That's worth laughing about! Wish you all the best!

Great care and explanation of procedure

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Thank you am very happy to have been of assistance!

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Very professional and helpful. Hard to remember I even had a problem before I went to see him!

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Thanks so much that is really kind. Am just really happy to have helped you and wish you all the best for the future!

As an extremely anxious patient, Prof Kolli and his team certainly put me at ease for both cataract procedures. I would thoroughly recommend them. Thank you

My care was excellent throughout. Professor Koli explained all the stages of my eye surgery and aftercare in detail as well as answering any of my concerns.

My experience with Professor Kolli was execellent. He is very professional and has a lovely manor. He made me feel very relaxed during the whole procedure.

I received excellent care from Professor Kolli. He explained the whole procedure to me and made me feel at ease. I’m delighted with the outcome of my treatment.

Prof Kolli is friendly, very skilled and a good communicator. Explanations during surgery were very reassuring. I feel lucky to have him as my eye doctor.

Excellent results from my operation, couldn't speak highly enough of my treatment i received, all thanks to Mr.. Kolli.

Every appointment I felt valued. Staff quickly put me feel comfortable. Overall I was very pleased.

Doctor koills was very professional in everything he did.

Sai Kolli is a highly talented eye surgeon. He is quite simply the very best. Recommended by a very good friend and really helped after earlier advice did not go well. I can now see newpaper size print without glasses at all, which was the goal.

Mr Kolli dealt with my cataract removal extremely professionally (I have very restricted sight in the eye that was not treated) and he gave me confidence that he would manage the risks involved. Doing surgery he ensured I was comfortable and well informed

Mr Kolli has provided excellent treatment and explained everything clearly. Without his level of care I would have had serious problems with my vision.

Extremely skilled and experienced surgeon. I had a fantastic outcome with my eye surgery. Would highly recommend him.

After a distressing and unsuccessful intervention elsewhere, I consulted Prof Kolli. He is very approachable, gained a rapid understanding of my problems and their history, gave a realistic diagnosis and treatment schedule in which I felt confident. His expertise is outstanding and I now have an amazing result which I hadn't thought possible.

Mr Kolli takes the time to talk to his patients and explains everything which is so re-assuring. Excellent bedside manner. He is the best!

Mr Kolli is excellent. He puts you at ease with his friendly manner and his knowledge and skill, superb. Very happy with the service he provides and the team he works with at the Westbourne.

The care , attention to detail and respect for his patient was superb. He completely put my mother at ease and we both had complete confidence in him.

Mr Konni is very knowledgable and understands the eyesight problems that I encounter. He has a very professional nature. His experience shines through.

Very professional manner. Easily understood. Good explanations. Makes patients feel at ease.

Mr Kolli has done Ptyrygium excision(removal)+ conjunctival autocrat on my left eye,he is very Good.Very professional and very nice to his patients and staff.He is a Top Surgeon.

I appreciate everything Mr Kolli and his team did for me and I couldn't have had better treatment

One of the best doctors i have seen very polite, understanding and explained everything clearly. Appointment was not rushed and he made sure we understood what was needed. Would really recommend him .

I was recommended Mr Kolli who has performed cataract surgery on both eyes and I am delighted with the result. Previously I had corneal grafts in both eyes and he explained he would be using a different technique to protect them. Great outcome!

Despite dealing with much more severe & complicated eye conditions than my own, Mr.Kolli was kind + patient enough to treat me very precisely for an unpleasant case of blepharitis when I was struggling. Very knowledgeable. Kindly + excellent treatment.

Excellent and kind Doctor who explained my condition and potential treatments / solutions expertly and clearly.

I would recommend Dr Sai Kolli . He was very thorough & very courteous, I felt very comfortable with the way I was treated.

Mr Kalli was very patient with my elderly mom and took the time to explain things to her, despite having been asked the same questions a few times. I am confident that mom will get excellent care when she has her operation.

Have always had excellent treatment in this clinic. Mr Kolli is very approachable, easy to talk to, and explains problems and treatment plans in a very clear understandable manner.

I have had one cataract removed by Mr Kolli and I am very happy that he is going to do the second one. He has shown great understanding of my particular situation. He has given clear explanations of the planned operation, its risks and its benefits

Very professional and everything was explained in detail

Excellent consultation. All relevant information given/thorough consultation. Time to answer questions. Very professional, friendly and approachable.

From the start of my treatment I have always felt at ease and completely confident with Mr Kolli. He explains everything well and is very thorough. He's very friendly and polite. My surgery was a success and I have absolute faith in him.

The treatment and support I received from Mr Kolli and his team has been second to none, friendly helpful and supportive . I have been treated with respect and received was excellent treatment.

A very informed explanation given of my eye condition and potential treatment

Absolutely fantastic job removing left eye pterygium in 2018 - perfectly clear. Eagerly awaiting right eye op. Everything was explained clearly, He was also kind in response to any questions/concerns. Phenomenal skills and a true professional. Wonderful !

Quality of treatment received and the explanations given by the doctor

After a lifetime of severe shortsightedness I sought Mr Kolli's expertise. From my first consultation, his kindness and reassurance swept all fears away. I'm thrilled with the results and thoroughly recommend his skills as an eye surgeon.

This consultant is by far the best consultant I’ve been with in this department (and I’ve been with quite a few ). He is friendly caring and informative and gives you hope

Dr Kolli was fantastic. He was extremely knowledgeable he took the time to explain everything to me and how my treatment would progress. From the moment you meet him he manages to put you at ease and you know your in capable hands. I had a complicated issue of GVHD in my eyes, side effects of a stem cell transplant. My vision was extremely poor and my eyes were severely damaged. I underwent complex medical treatment for my eyes including successful amniotic transplants as well as multiple medications. The improvement in my condition now is that I have perfect vision and comfortable eyes. All of this has been possible from the technical expertise and extensive knowledge that Dr Kolli possesses. I will always be grateful for the help and care Dr Kolli gave me I would recommend him without hesitation.

Technically expert, sound pre-op advice selecting solution, great result. Approachable, respectful, honest/open, articulate, explains things, patient, unhurried, treats patient as person & with empathy. Respect for other professionals. Secretary excellent

Excellent Consultant. Very caring , courteous and very professional in approach and very knowledgeable.

Hurrah I can now read and enjoy crosswords again.l was so full ofappreciation for the way I was treated during the whole experience even while training was in progress I was always involved hopefully more people with similar problems can have the op.

Mr Kolli has been a wonderful consultant who, from the initial appointment has always demonstrated his professional knowledge in a very accessible way. He exhibits genuine interest in his patients and I have total confidence in his judgements and advice.

I have historical and complex eye condition and was worried for the cataract operation. Mr kolli was extremely profession in calculation of this surgery, reassuring, professionalism, the best consultant in my 40 years of receiving eye care with the NHS.

Dr Kolli is an amazing surgeon with a deep understanding of complex issues related to graft versus host and its complex ramifications. Furthermore, as a cataract surgeon, he excels and delivers quality procedures with minimal invasion and disconfort.

Very professional yet personable service, clear explanations of options offered and prompt implementation. A real star!

Great pleisure meeting up with this erudite, very knowledgable ophtalmologist. I am more than 15 years under excellent, dedicated care. He listens, explains accordingly, never sending me away with doubts. His operations succeeded well: What fine man he is

Excellent treatment - would certainly recommend !

Have a long history with Mr Kolli, he has saved the sight in my right eye. I have absolute trust in him and would not hesitate to refer friends and family to him. I feel he goes the extra mile, which means so much. Thank you for your expertise and manner.

During a very difficult time I thought Mr Kolli and his staff were excellent. Mr Kolli in particular was superb, he was very reassuring and calming.

I had an appointment with Mr Kolli this morning I felt very relaxed and put at ease immediately. Mr Kolli spent the time to explain his findings to me and gave me time to ask questions if I needed to. The experience was excellent.

Mr Kolli has always shown great enthusiasm & respect. Very professional; polite & extremely knowledgeable, always taking time to explain his findings. His surgical expertise has afforded me 20/20 unaided vision. 100% recommend; a credit to his profession.

Following a routine appointment at the opticians, I was advised that I had developed cataracts. A consultation was arranged with Mr Kolli who, after carrying out a full examination, confirmed the diagnosis. Mr Kolli fully explained the procedures he recommended and advised that in addition to improved vision, he would also aim to achieve as near perfect distance vision as possible. He took the time to answer all my questions and demonstrated a lot of patience in addressing my concerns. Each operation was carried out by Mr Kolli and no pain or discomfort was felt. The improvement in vision was much greater than I anticipated including perfect distant vision. At all times I found Mr Kolli to be extremely professional, skilful, knowledgeable and caring and have no hesitation in recommending him.

I have met with Mr Kolli on a number of occasions, following cornea surgery in Feb 2020. Mr Kolli shows warmth, knowledge, reassurance and humour has made each visit an enjoyable one. He always takes time to answer any questions and concerns I may have.

Such a kind person, impeccable bedside manner, everything explained clearly from start to finish, this man changed my life, nobody else I would trust to deal with my eyes and without doubt would highly recommend, thank you Mr Kolli, I’m forever grateful!

I could not fault any part of my treatment by Mr Kolli and his staff. When I arrived for my first appointment i was so nervous. After meeting Mr Kolli and his staff I felt so much better. I have had two cornea transplants and my vision now is excellent.

My experience with Mr Kolli was excellent he gave me reassurance that my eye sight would be better but I never thought that at 77 years old and after wearing glasses most of my life it would be as good as it is after the operation on both eyes.

Mr Kolli has performed a life changing procedure on myself; from not being able to see the sight chart to now having better than 2020 vision! Mr Kolli is not only a master of his craft but visibly a pragmatic leader and inspiration to his team.

Following complications from eye surgery at another hospital, I was referred to Mr Kolli at Q E Hospital. Birmingham. Mr Kolli performed a Corneal Transplant which after only 4 weeks has made a huge impact on my sight. Mr Kolli is an excellent surgeon.

I had cataract operations on both eyes with the added complication of kerataconus and extremely short sight. Mr Kolli was kind, professional and had excellent communication skills. I could not have wished for better care. He really is an amazing surgeon

Over many years I have received skill and treatment of the highest order from Dr Kolli My. eyesight has never been better due to his expertise Thankyou

I came out of my appointment better informed and felt I was heard and part of the decision making process re treatment. I was very happy with the appointment and hopeful to try new drops to improve things in the future, thank you Mr Kolli

Mr Kolli performed on me LASIK. I was very scared but he calmed me down. The surgery went very well and after more than 20 years with glasses, I got rid of them. I highly recommend Mr Kolli for his professionalism and his way to deal with patients. THANKS

Reply to patient's comment
Thank you for your kind review. Laser eye surgery is an incredibly safe and successful procedure for appropriate patients. The key to success is thorough assessment to ensure suitability and then meticulous surgery. I am glad you found the procedure straightforward and I am thrilled you so happy with the results!