All reviews are from patients verified by Top Doctors.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. P. Verified Patient
24/04/2024
Dr Ruffman and his PA Rachael were very helpful in all areas, very pleased with everything from my first meeting and after care.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. Verified Patient
17/04/2024
We received from Dr Ruffmann and his staff outstanding care and attention.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. C. Verified Patient
10/04/2024
Very helpful at putting my mind at rest regarding my trapped nerves.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. M. Verified Patient
10/04/2024
Dr Ruffmann was very easy to talk to, took plenty of time to listen to my concerns, reassure me and suggest the best plan of action to help with my condition
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. Verified Patient
10/04/2024
Dr Ruffmann provides excellent care. He is very approachable and takes time to answer all your questions.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
T. S. Verified Patient
10/04/2024
He listened to me and then talked me through the next steps clearly.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. L. Verified Patient
10/04/2024
Dr Ruffman explained everything to me. I was at ease with him.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. P. Verified Patient
28/03/2024
Met Dr Ruffman, Consultant Neurologist, very nice gentleman who explained my situation in depth and put my mind at ease, also arranged an MRI scan which was negative, would highly recommend, excellent service.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
I. W. Verified Patient
24/01/2024
Perfect Service, Thank you
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
I. Y. Verified Patient
31/01/2024
Excellent, very professional, great listening and empathy.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. J. Verified Patient
11/12/2023
Excellent consultation.Very friendly and helpful.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. B. Verified Patient
07/12/2023
Fantastic Dr he listens and treats you as an individual not a text book patient. Would recommend this Dr no problem Its nice to deal with a helpful secretary
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. W. Verified Patient
07/12/2023
A very efficient system in place
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. M. Verified Patient
07/12/2023
The waiting room etc was excellent, finding our way round Basingstoke much more difficult. The hospital is not signposted enough for non locals
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. Verified Patient
07/12/2023
Great Doctor who really listens, understands and offers superb advice/next steps. Highly recommend for Vestibulat Migraine
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. B. Verified Patient
29/09/2023
Excellent. I highly recommend. 5*
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. B. Verified Patient
23/11/2023
Its nice to find someone who listens to you and treats you as an individual and not text book and explains why things are happening and that there is a solutions instead of finding another illness to blame things on. Its also nice to deal with a polite,professional secretary.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. H. Verified Patient
12/09/2023
I have total confidence in Dr Ruffmann as always. He gives me enough time to review my condition and offers me practical solutions to resolve difficulties I face from time to time.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. J. Verified Patient
13/09/2023
Dr Ruffman was very professional, friendly and thorough. He explained clearly all the options and was happy to discuss them at length.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
I. Verified Patient
09/10/2023
On the top doctors site identification is by passport. Why not NHS number
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
E. F. Verified Patient
23/10/2023
All staff contribute to the friendly, helpful, and tranquil atmosphere. Dr. Ruffman is kind, patient and considerate in all ways. He listened to me carefully, answering my questions and concerns clearly. 3 days later I received his email detailing everything that we'd discussed.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. K. Verified Patient
22/08/2023
My only complaint is that I had to wait several weeks for an appointment. Everything else was satisfactory.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. L. Verified Patient
22/08/2023
Good appointment, informative, understood concerns. Offered to see again if required
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. J. Verified Patient
22/08/2023
caring nature. very professional. Easy to talk to. Sensible advice
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. B. Verified Patient
15/08/2023
Dr Ruffmann was very attentive and professional. He had excellent bed side manners. Suggested a way forward to manage the symptoms of my disease. A review in 6 months time.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. H. Verified Patient
14/08/2023
I was seen by Dr.Ruffmann in the Candover Clinic in Basingstoke, the facilities were excellent. Dr. Ruffmann checked me over for Parkinsons, he was very thorough and understanding, he spent time explaining everything regarding my condition, and finally writing a letter to my GP.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. L. Verified Patient
26/09/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
L. H. Verified Patient
28/07/2023
The referrals to MSA group and Gastric group were welcomed, thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. Verified Patient
04/06/2023
All the staff were very helpful and friendly very Happy with the whole experience
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. T. Verified Patient
15/05/2023
Dr Ruffmann was patient, understanding, listened to everything we had to say, gave us complete confidence in him. Would throughly recommend him.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
M. A. Verified Patient
01/07/2023
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. H. Verified Patient
30/04/2023
I always feel very reassured when seeing Dr Ruffmann.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. L. Verified Patient
26/04/2023
Dr Ruffmann is absolutely amazing and I am absolutely delighted to have him as my neurologist! The clinic itself as astounding with literally no waiting time and very helpful ladies at reception.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. F. Verified Patient
01/06/2023
Everything from when we arrived to when we left went very smoothly.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. P. Verified Patient
31/05/2023
Dr. Ruffmann was very friendly and thorough. Highly recommended
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. W. Verified Patient
06/04/2023
Very satisfied with all aspects of the appointment
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. R. Verified Patient
17/04/2023
I was very happy with my appointment. Dr Ruffmann wasn't able to give me a definitive answer but I expected that. He was very easy to talk to and I was pleased with our discussion. The receptionist was lovely - very welcoming and friendly. Thank you.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. K. Verified Patient
28/04/2023
I would recommend Dr. Ruffmann to anyone. he has a very easy manner. He listened most attentively. I left feeling that I could have confidence in him. We didn't have to wait he came to greet us.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
N. L. Verified Patient
28/04/2023
I was more than satisfied with my consultation with Dr Claudio Ruffmann. He put my mind at ease regarding my medical situation. A very satisfactory visit for myself.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. R. Verified Patient
25/02/2023
Everything was beyond perfect. Thank you very much for providing a good service and everything!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. H. Verified Patient
24/01/2023
Dr Ruffmann is very gentle, reassuring and patient. I feel totally confident in his care.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. Verified Patient
10/02/2023
I would highly recommend Dr Ruffmann. He did a home visit which was very kind of him. He was a very nice person being kind and thoughtful.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. R. Verified Patient
09/02/2023
Cannot fault the service. Dr Ruffmann was excellent for my 1st visit and really pleased he will be looking after me going forward. Considering the concerning nature of my visit, he was great at putting my wife and I at ease. Would definitely recommend
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. R. Verified Patient
18/11/2022
Immediately sets you at ease, very informative, makes the visit a pleasure, top man
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. G. Verified Patient
21/12/2022
Instructions about how to find the Candover clinic were inadequate Not good when one has mobility problems!
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. H. Verified Patient
21/12/2022
Very reassuring manner and felt comfortable with Dr Ruffmann from the beginning of my time with him. I would also say he is very thorough and conscientious and I feel very confident with him as my consultant.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
S. B. Verified Patient
21/12/2022
Very thorough examination and read letters from patients Doctors. Easy to deal with and not intimidating
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. H. Verified Patient
07/11/2022
Meeting Dr Ruffmann for the first time and within minutes I felt reassured I was in the hands of a capable and knowledgeable practitioner.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
W. D. Verified Patient
08/11/2022
Meeting Dr Ruffmann was a very pleasant experience. He was kind, courteous and very professional. He was able to answer my questions and instilled confidence. The clinic was easy to find, easy to park and comfortable. I would not hesitate to contact Dr Ruffmann again if needed
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. W. Verified Patient
27/10/2022
Dr Ruffmann took time to ensure I understood everything he was saying
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
G. Verified Patient
27/10/2022
Directions on website not very clear. Should be a big sign on right saying Candover Clinic as you come through barrier.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. J. Verified Patient
17/10/2022
Very professional in all departments
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. Verified Patient
13/10/2022
Dr Ruffmann is excellent and put me at ease straight away He was very clear and concise with his explanations and showed great empathy as well I would highly recommend him
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
A. G. Verified Patient
02/08/2022
A delightful doctor who gave me reassurance that there’s a treatment which should help. I felt relaxed as he listened to me. I was given a thorough examination and the diagnosis was explained. A very pleasant session
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
R. W. Verified Patient
29/07/2022
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
D. C. Verified Patient
19/07/2022
Really put my mind at ease, was very clear and concise. Much appreciated.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
C. T. Verified Patient
23/06/2022
A very helpful consultation. Dr Ruffmann was very down to earth, informative and reassuring. I could not have been more satisfied.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
J. Verified Patient
21/05/2022
Dr Ruffmann listened carefully, took a lot of time to examine me thoroughly and was very thoughtful in his responses and suggestions.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
K. Verified Patient
18/05/2022
Brilliant doctor and very good at explaining everything in clear terms. He has put my son at ease over his condition and he always feels more positive once he leaves.
- Would you recommend this doctor?
- Bedside manner
- Friendliness of the staff
- Wait time
- Facility's features
P. H. Verified Patient
18/05/2022
A very understanding and kind gentleman who is extremely professional and knowledgeable and a completely unassuming Consultant.