• Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

All reviews are from patients verified by Top Doctors.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

L. P. Verified Patient
23/04/2024

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. C. Verified Patient
18/04/2024

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

L. Verified Patient
18/04/2024


Effective and realistic

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

S. H. Verified Patient
08/04/2024


As a doctor myself, Professor Tolley has a fantastic reputation in the medical industry and is one of the top ENT surgeons. On meeting him he is very knowledgable and friendly

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

O. V. Verified Patient
04/04/2024


Professor Tolley is a wonderful medical professional with great expertise, warmth and approachability.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

N. L. Verified Patient
04/04/2024


wonderful, reassuring and thorough doctor

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. R. Verified Patient
27/03/2024

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

N. M. Verified Patient
22/03/2024


Professor Tolley is empathetic as well as extremely knowledgeable - obviously - and has a fabulously holistic approach. His PA, Vicki, is second to none in terms of being responsive, helpful and supportive.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

E. Verified Patient
04/03/2024


Being able to see Prof Tolley almost immediately took a weight off my mind. He was very caring and patient and I’m very grateful to him for his treatment and professionalism.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

T. M. Verified Patient
29/02/2024

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

L. Verified Patient
27/02/2024

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. Verified Patient
20/02/2024


I had a consultation with Professor Neil Tolley and I’m very happy with it. He helped me understood the reason of my illness and how to treat it.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

R. M. Verified Patient
13/02/2024


Prof. Tolley exudes experience, competence, sensitivity and compassion. As a patient I have appreciated his blend of common sense and good judgement with a non predatory approach.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

R. S. Verified Patient
07/02/2024

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

A. D. Verified Patient
01/02/2024

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. H. Verified Patient
30/01/2024


Exceptional and a genuinely nice guy

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

S. E. Verified Patient
09/01/2024


Professor Tolley, has provided me with excellent care and support. I am most grateful to him for all his help. I have recommended him to many friends.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

K. G. Verified Patient
09/01/2024


I would recommend ( I have recommended ) Professor Tolley and his team. I have found the experience of being treated by him efficient, transparent, reassuring and hopeful. Thank you

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

F. L. Verified Patient
21/12/2023


Professor Tolley has been very kind, patient and reassuring. Highly recommended if you ever need to see an ENT doctor. Vicki, his secretary is also super kind, helpful and efficient.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

C. P. Verified Patient
12/12/2023


Highly recommend. Clear diagnosis and treatment program, carefully explained.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

B. M. Verified Patient
09/12/2023


  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. Verified Patient
29/11/2023


Professor Tolley is clearly a highly regarded expert in his field. I was very fortunate to be treated by Professor Tolley at the hospital of St John and St Elizabeth when I was admitted with glandular fever and prolific lymphadenitis in November 2023. Professor Tolley always conducted himself in a calm, confident and professional manner. I was back on my feet and feeling well again in just a few days. I am extremely grateful to Professor Tolley and will undoubtedly recommend him to others.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. W. Verified Patient
20/11/2023


Professor Tolley has been a huge help in diagnosing the most probable cause of an episode of cough syncope earlier this year. He's also been extremely supportive in my dealings with DVLA. Deeply reassuring and highly recommended.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

I. Verified Patient
17/11/2023


Professor Tolley performed a hemi thyroidectomy on me in 2006 and I haven’t had any problems since. So when I needed a parathyroidectomy I knew where to come and knew that I was in safe hands. Vicki his PA is also EXCELLENT and is the rock of the Prof’s practice.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

P. H. Verified Patient
01/11/2023


Excellent communication with consultant and secretary. High level of personal care and highly recommend

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

S. B. Verified Patient
31/10/2023

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

P. S. Verified Patient
25/10/2023


5 Stars all the way!

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

V. P. Verified Patient
10/10/2023

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

J. Verified Patient
10/10/2023


The best experience one could have while going to a doctor's apppointment. My choice, always! Besides inspiring absolute trust, Mr Neil Tolley is very calm and wise in his clinical approach. He's also supported by wonderful staff members, with a special thank you to Vicky Owen.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

S. P. Verified Patient
09/10/2023

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

A. M. Verified Patient
13/09/2023


Dr Neil Tolly approach to my hearing problem was very prompt and considerate. He is a very polite and hamble person asking the right questions to understand illness. He also operated on our son some 18 years ago to remove seriously infected Adnoids and our son is very successful in his education graduating from Cambridge in 2024. If it was not for Dr Neil Tolly, our sone health and growth would have been adversely affected as we have witnessed with other children in similar condition.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. F. Verified Patient
07/09/2023

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

L. R. Verified Patient
27/08/2023

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

J. B. Verified Patient
18/08/2023


Incredibly fortunate to to find my appointment had been booked in Professor Tolley. My issue was relatively minor but I was still given plenty of time and attention and I went home 100% confident that I had been given the best care - just that made me feel a lot better.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

C. Verified Patient
17/08/2023


I am receiving excellent, professional, caring, relational treatment. I feel I’m in good hands and everything possible is being done. It’s a relief finding a doctor who is so approachable and available to being contacted. And Vicky the PA is helpful and charming too! Thank you.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. M. Verified Patient
17/08/2023


Excellent in all aspects; quality of service, professional doctor, friendly staff, good location and the great equipment! I’d strongly recommend it to anyone!

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

N. S. Verified Patient
16/08/2023


Prof Tolley is the calmest medic I have met and quickly put me at my ease ! He came highly recommended by friends and family I would recommend him to anybody regarding Tinnitus and other ENT issues

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

E. S. Verified Patient
27/07/2023

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. D. Verified Patient
27/07/2023


Not only he has knowledge and experience, he explains clearly all the possibilities and treatment and the next steps.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

S. R. Verified Patient
22/06/2023


I found Professor Tolley to be clear, knowledgable snd informative, but also very approachable and empathetic. I felt I was given time to explain my situation and, importantly, listened to. I felt reassured that his diagnosis would be deeply considered.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

Y. A. Verified Patient
19/06/2023

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

E. B. Verified Patient
12/06/2023


Prof Tolley is an excellent surgeon. He did a great job with my Thyroid operation. He explained everything to me in very clear manner. He made me feel very comfortable. He is also very kind and friendly. I highly recommend him.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

S. C. Verified Patient
09/06/2023


I knew my daughter was in very safe hands with Prof Tolley & Mr Lomax. Special thank you to Ms Owen, PA who helped us on numerous occasions with various queries and is fantastic at her job. Also Angela the nurse was kind, reassuring & very professional, my daughter loved her.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

C. Verified Patient
31/05/2023


Everyone was professional and efficient yet kind. All my questions were answered satisfactorily and procedure went smoothly without any complications

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

D. H. Verified Patient
31/05/2023


I am very pleased, highly satisfied with - and reassured by - the excellent treatment I received from Professor Neil Tolley, and the care and attention from all staff contacts at St John and St Elizabeth Hospital.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

N. Verified Patient
30/05/2023


Prof Tolley correctly diagnosed an issue which I had experienced for over 20 years, was very supportive and helpful, and carried out an operation which has hugely improved my quality of life. I am very grateful, and would recommend Prof Tolley to anyone experiencing ENT issues.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. Verified Patient
25/05/2023


5 star. Very clear and considerate in explaining everything to me . Reassured me explaining why.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

J. Verified Patient
17/05/2023


Efficient and very nice and professional I highly recommend mister Toley and this hospital

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

S. C. Verified Patient
27/03/2023

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

A. Q. Verified Patient
20/02/2023


Professor Neil Tolley is an excllent surgeon and we referral many of our patients to him. He and his team provide a great service.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

B. D. Verified Patient
01/02/2023


I am so lucky to have been seen by Professor Tolley. He saved me from a blockage in my ear and I had seen so many different doctors and audiologists who could not identify the shiny area in my ear. I can’t recommend him enough!

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

D. Verified Patient
31/01/2023


I was treated with care and understanding. I enjoyed my appointment with Professor Tolley

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

A. K. Verified Patient
22/11/2022

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

J. Verified Patient
24/01/2022


Professional approachable understood layman’s terms and concerns put my mind at rest immediately. Secretarial support also second to none. Highly recommended.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. Verified Patient
24/01/2022


Excellent Physician Explains everything in simple terms

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

G. F. Verified Patient
02/11/2021


Excellent and thoroughly professional service provided. Professor Tolley got to the root of the issue, and the benefits of diagnosis/treatment are being felt within a very short period of time already.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

L. V. Verified Patient
02/11/2021

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

N. Verified Patient
05/10/2021


He is an excellent Consultant and surgeon. I would highly recommend him .

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

S. A. Verified Patient
05/10/2021


I cannot recommend Professor Tolley and his team enough. Treatment was first class. I felt reassured and received the right level of information through my treatment.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

D. Verified Patient
22/09/2021


Was very happy with the procedure he did

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

R. Verified Patient
22/09/2021


Good communication re appointment, clean facilities and pleasant staff and overall experience.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

A. P. Verified Patient
22/09/2021


Thank you Professor Tolley!!

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

L. J. Verified Patient
19/05/2021


Myself and my family have been coming to this wonderful doctor for over 20 years. He is the kindest most helpful doctor I have ever come across. He has genuine concern for your condition and he has a wealth of knowledge and experience.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

A. G. Verified Patient
19/05/2021


Professor Tolley is very professional and knowledgeable.His bedside manner is reassuring and makes the patient less stressed.His approach is personable and 'down to earth' ,which is important ,when decisions and choices need to be made by the patient.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

E. Verified Patient
03/02/2020

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. C. Verified Patient
30/08/2019


From just having a consultation with prof Tolley I was put as ease straight away and I knew that I was in good hands. Very helpful secretary too.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

D. H. Verified Patient
28/07/2019


He was very nice and quickly dealt with my request.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

N. P. Verified Patient
25/05/2019


A very nice man who has completely put me at ease about my impending surgery. He is very understanding and I have full confidence in him. So glad I found him.

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

I. A. Verified Patient
01/02/2019

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

L. S. Verified Patient
26/12/2018

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

M. T. Verified Patient
06/09/2018

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

J. P. Verified Patient
15/10/2017

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

J. M. Verified Patient
13/07/2017

  • Would you recommend this doctor?
  • Bedside manner
  • Friendliness of the staff
  • Wait time
  • Facility's features

H. E. Verified Patient
18/04/2017

This website uses our own and third-party Cookies to compile information with the aim of improving our services, to show you advertising related to your preferences as well analysing your browsing habits. You can change your settings HERE.