Patient reviews Dr Malcolm Burgess

A thoroughly reassuring Consultation. Put my Mind at rest and gave me a clear and well explained opinion and path forward. I fully understood his Diagnosis and his take on my Symptoms and likely outcomes. I am rest assured that I am now on the correct programme.

Excellent communications and Dr Burgess made considerable effort to get me an appointment that suited and arranged an Echocardiogram at short notice. Facility was excellent - easy to find and friendly staff. Dr Burgess was very through and explained everything well

I am happy that I decide to see Dr Malcolm Burgess, he is very good specialist and nice as a person. Staff is really helpful.

The most comprehensive and professional consultation I have ever had. Obviously a Cardiologist will know his stuff, but Dr Burgess had a very methodical approach and impressive in depth knowledge. I would highly recommend him. The other clinic staff were lovely too.

Mr Burgess spent some time explaining the procedure , the options and risks. He provided reassurance throughout. He continued, during the tests , to explain what was happening and what they had found. I cannot speak highly enough of him, and his colleague

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I'm encouraged that you felt the input and coordination of 2 cardiologists was beneficial for your care. Thank you.

Clinic ran slightly behind but reception were lovely and kept me company and made me a drink. Dr burgess was thorough and listened to my concerns and what I needed help with and I'm happy with the outcome. Thank you

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Thanks for this positive feedback. I'm glad to hear that the waiting time didn't adversely impact the outcome of the consultation.

Very impressed with this doctor. Extremely thorough consultation. Certainly would recommend him.

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Thanks for the feedback. I'm pleased that you felt the consultation was thorough.

Very good all round service

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Thank you. The feedback helps us provide an improved service.

Dr Burgess made me feel so comfortable during my consultation,he explained everything in a professional manner and the examination was so in depth.I came away understanding more about my condition and that was the doctors expertise.So highly recommended.

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Thank you for this helpful feedback.

Dr Burgess is an exceptional consultant. He's an expert in his field and somebody I'd gladly recommend.

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I'm pleased that you were pleased with the outcome of the consultation. Many thanks for taking the time to leave feedback.

Very thorough assessment from Dr Burgess. Would recommend him the clinic wholeheartedly.

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Many thanks. This is very helpful feedback.

Excellent

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Many thanks for taking the time to provide this feedback.

Quality of treatment received and the explanations given by the doctor !

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I'm pleased you had a positive experience. Thanks for the feedback.

Very thorough consultation with Mr Burgess, really appreciated his time and expertise.

Excellent consultation. Very informative and reassuring.

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Thank you. It's reassuring to know that you had a positive experience.

Very reassuring and thorough. After some confusion on my part about the venue, the staff went the extra mile to arrange a video appointment. Thank you.

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Thank you for this feedback. I’m glad that the arrangements were suitable for you.

Doctor Burgess was very professional and covered all aspects of my problem explaining everything so that I fully understood. He has arranged appropriate tests and I will arrange a further appointment soon.

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Thanks for this. All feedback is gratefully received and used to help improve patient experience.

very professional and very thorough and explained everything to ensure I fully understood my problem

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Many thanks for leaving this positive review. It's reassuring to me to hear that you had a good experience.

Gave me the peace of mind I wanted. I’m really pleased - thank you.

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I'm glad that I was able to help. Thank you.

Excellent

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Many thanks for the feedback.

Dr Burgess is very knowledgeable and experienced.He is very approachable and willing to answer questions at length.Above all he is very reassuring,an important quality when dealing with anxious patients

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It's very kind of you to take the time to leave the feedback. This is very helpful. Thank you.

Dr Burgess is an exceptional doctor. He has a great ability to relate to his patient, clearly explains the diagnosis and the treatment, and is readily available to provide further support and advice as needed. I recommend him unreservedly.

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Thank you. I'm very happy to hear that you feel the consultation was supplemented by additional support as needed.

Overall experience excellent.

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Many thanks for taking the time to complete this review. It is much appreciated.

I have found Dr Burgess to be a caring doctor who is always ready take the time to explain all aspects of my condition and proposed treatment. I have been very grateful for this and would definitely reccommend him to others.

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Many thanks for your consideration and opinion. We use this feedback to continually improve the experience for future patients.

I would absolutely recommend Dr Burgess. He explained everything very clearly and name me feel at ease.

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Thank you. Your feedback is very beneficial in helping me provide the best service to patients.

Excellent service from beginning to end

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It's always reassuring to hear that patients have had a positive experience - thank you.

They need an updated ecg machine

Reply to patient's comment
Many thanks for the positive feedback and the comments about the ECG machine. Yes, we did face a challenge getting a good quality trace. There are many factors that can contribute to this. We will reflect on the situation and see what can be done to reduce the chances of similar issues arising in the future. I'm pleased that this aspect didn't have a detrimental impact on our ability to make an accurate diagnosis.

Very knowledgable and helpful. I would throughly recommend him.

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Thank you for the feedback.

Excellent experience for my Dad. Very professional and caring manner. I would definitely recommend.

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I'm glad you had a positive experience - thank you.

Exceptional medical knowledge and diagnosis Detailed explanations and advice given Instils confidence Very approachable Exceedingly grateful to him

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Many thanks for the feedback. Spending time explaining in detail aspects of the investigations and treatment undoubtedly have a positive impact.

Communication is very good. He fully explaines the reasons for scans, Proceedures and medication. He has an excellent team of dedicated staff in Cardiology.

Reply to patient's comment
Thank you for the review. I am fortunate to be supported by some excellent team members and have a wide array of very helpful colleagues in allied disciplines who I can draw on for advice and support when patients have complex conditions.