The Jonathan Britto Clinic - London - Reviews

5 My experience with ‘twilight’ sedation was extremely positive. I read about it before the operation and knew that it I would feel relaxed, and the recovery would be much easier than from general anesthesia. In reality it went much better than I expected. I was given the drug just before the procedure and felt like falling asleep but being aware of what was going on. I heard the surgeons talk to each other and give me instructions to open/close eyes. I didn’t feel any pain and lost count of time, I felt at ease, like my mind was floating somewhere. I remember being transferred to recovery area and nurses taking care of me. When I was fully awake, I thought the operation took 30-40 min, while it actually lasted 2.5 hours. I didn’t feel any negative effects of the sedation and I was fit to go home in a couple of hours. If I had to have another surgery in future I would definitely choose the ‘twilight’ anesthesia N. I

Verified review

My experience with ‘twilight’ sedation was extremely positive. I read about it before the operation and knew that it I would feel relaxed, and the recovery would be much easier than from general anesthesia. In reality it went much better than I expected. I was given the drug just before the procedure and felt like falling asleep but being aware of what was going on. I heard the surgeons talk to each other and give me instructions to open/close eyes. I didn’t feel any pain and lost count of time, I felt at ease, like my mind was floating somewhere. I remember being transferred to recovery area and nurses taking care of me. When I was fully awake, I thought the operation took 30-40 min, while it actually lasted 2.5 hours. I didn’t feel any negative effects of the sedation and I was fit to go home in a couple of hours. If I had to have another surgery in future I would definitely choose the ‘twilight’ anesthesia

N. I 24/03/24

Response from the clinic - We are thrilled that you found the 'Twilight experience' so easy for your surgery. The 'Twilight technique' has made the experience of facial surgery so much easier for patients. Now we have years of surgical aesthetic and anaesthetic expertise combining to make a facelift or eyelid lift equivalent to a 'spa experience'. This is not to minimise the medical significance of such surgery. We have simply combined the principles of medical and surgical expertise with the finest hospital care, and the desire to provide a warm first class service - for total safety and fabulous outcomes but also the best possible service and experience of care. Thank you for taking the time to post and for describing your thoughts and experience of the Twilight technique. It is something I am very proud of, and I am thrilled that you thought to highlight this aspect of what we do. Thank you so very much. Jonathan & team, jonathanbritto.com

Verified review

My experience with Mr Britto was amazing. He explained everything in detail, I knew exactly what to expect. I am overjoyed with the results. I highly recommend him. I felt at ease the moment I saw him, a very caring and wonderful surgeon

P. M 23/03/24

Response from the clinic - Thank you for saying so much, so concisely. It is a wonderful tribute that you emphasise, not just your results, but also the fact that you felt at ease, well-informed, and well cared for. This is what we want for all our patients, thank you so much. Jonathan Britto, Consultant Plastic and Craniofacial Surgeon

5 Mr Britto has a lovely relaxed manner about him, he was able to put me at ease from the first time I met him. We were able to talk through my goals and agree on the best way to achieve them. Mr Britto was able to extrapolate meaning from my layman’s descriptions I gave him of the issues I had. I can’t fault the care I have received both prior to my surgery and post. At 6 weeks post revision septoplasty plus blepharoplsty combined, I am thrilled with my results, which will continue to get better over the next few months as the residual swelling subsides. I am looking forward to seeing Mr Britto again at the 6 month mark to discuss how things have progressed. Five stars! M. H

Verified review

Mr Britto has a lovely relaxed manner about him, he was able to put me at ease from the first time I met him. We were able to talk through my goals and agree on the best way to achieve them. Mr Britto was able to extrapolate meaning from my layman’s descriptions I gave him of the issues I had. I can’t fault the care I have received both prior to my surgery and post. At 6 weeks post revision septoplasty plus blepharoplsty combined, I am thrilled with my results, which will continue to get better over the next few months as the residual swelling subsides. I am looking forward to seeing Mr Britto again at the 6 month mark to discuss how things have progressed. Five stars!

M. H 17/03/24

Response from the clinic - Thank you for a most thoughtful review. Revision septorhinoplasty is one of the most challenging procedures, and it is a pleasure to be able to listen to an articulate patient describe what the aims are. Only with that level of understanding can we take the correct techniques and apply them safely. The conversation and communications of the 'analytic phase' are so important because that is what directs the technical skills to achieve a happy result. As the swelling in the nose recedes, we will see the shape and definition of the nose become ever more refined. I am also delighted that your breathing is so much better. It is lovely to see combination surgery come together where the result is greater than the sum of the parts! I look forward to seeing you in follow-up, and thank you so much for such a generous and supportive review, Jonathan Britto, Consultant Plastic and Craniofacial Surgeon

Verified review

J. G 11/03/24

Verified review

M. G 11/03/24

5 I recently underwent facial surgery with mr Jonathan Britto. His professional approach throughout, from initial consultation to post surgery, instilled confidence. He also showed kindness and thoughtfulness in terms of my needs around the surgery and my emotions. He was also considerate and supportive of my financial capacity. The initial consultation was thorough and informative, and all my questions and concerns were listened to and addressed. He then contacted me again directly to ensure I was okay with everything going forward. I was. The surgery day was relaxed and Mr Britto spent time with me before surgery going through the process and checking that I was comfortable with everything. Surgery went well and Mr Britto was there post surgery to check in on me and ensure that I was good to go home that day. I was able to contact Mr Britto at any time with any concerns I had, and received almost immediate responses, including a video call so that Mr Britto was able to view/see my concern, and reassure me that my concern was a normal occurrence and gave advice on how to manage it. I have had my six week follow up, which went well, and Mr Britto has ensured me that I can contact him at any time with any concerns or questions. Overall I am extremely happy with Mr Britto, and my surgical procedure and process, and felt confident and comfortable and human (not just another procedure). Thank you S. C

Verified review

I recently underwent facial surgery with mr Jonathan Britto. His professional approach throughout, from initial consultation to post surgery, instilled confidence. He also showed kindness and thoughtfulness in terms of my needs around the surgery and my emotions. He was also considerate and supportive of my financial capacity. The initial consultation was thorough and informative, and all my questions and concerns were listened to and addressed. He then contacted me again directly to ensure I was okay with everything going forward. I was. The surgery day was relaxed and Mr Britto spent time with me before surgery going through the process and checking that I was comfortable with everything. Surgery went well and Mr Britto was there post surgery to check in on me and ensure that I was good to go home that day. I was able to contact Mr Britto at any time with any concerns I had, and received almost immediate responses, including a video call so that Mr Britto was able to view/see my concern, and reassure me that my concern was a normal occurrence and gave advice on how to manage it. I have had my six week follow up, which went well, and Mr Britto has ensured me that I can contact him at any time with any concerns or questions. Overall I am extremely happy with Mr Britto, and my surgical procedure and process, and felt confident and comfortable and human (not just another procedure). Thank you

S. C 09/03/24

Response from the clinic - Thank you for taking the time to write such a detailed observation of your care with me. It is a pleasure to read, and to share with our team. We strive, not just to provide authoritative and evidence based expert care, but also to put the patient at the centre of everything we do. I am glad that you have found this in your experience with me and the team, and I am thrilled that you are 'extremely happy' - and grateful that you have shared this experience in this way. The team will be delighted with your comments and I look forward to seeing you in follow-up... Jonathan Britto, Consultant Plastic and Craniofacial surgeon

Verified review

My experience of Jonathan is that he is professional, with a kind and thoughtful approach who listened to my needs, surgically, emotionally and financially. And, is available to listen, and respond to any concerns.

S. C 09/03/24

Response from the clinic - This is a most supportive commendation; and thank you for highlighting 'professional', 'kind', 'thoughtful', 'listening',, and 'respond' - these things are, as much as the quality of the surgery, but we try to deliver in our team. I am happy that we were able to do this for you, and very grateful that you have found the time to post these kind observations of our service and care. We look forward to seeing you, Jonathan Britto, Consultant Plastic and Craniofacial surgeon.

5 My experience with Mr Britto was nothing other than amazing. Hand on heart - this man and his clinic saved my life! I had been pushed from doctor to doctor before seeing Mr Britto, with none of the 5 I had seen, (3 at the surgery and 2 at A&E walk in) able to tell me exactly what was wrong. I lived week after week hating my appearance due to the ‘lesion’ on my lip, which would bleed dailyD I could not eat properly, didn’t want to go out or socialise because of it’s appearance. I would spend mornings laying in bed shaking every morning through not wanting to even go to work and face people, not knowing if this would ever go away of get worse and worse and no one being able to tell me what was even wrong with me. I was also told twice by the surgery that it could be cancer… my mind was a mess. I had anxiety attack after anxiety attack. Life lost its fun and the future completely lost any promise. Then I was put on to Mr Britto and within 13 days of seeing him - I was operated on and cured and my life has never felt better and more fun again. From the first appointment with Mr Britto I knew I was 100% in safe hands. He diagnosed my problem ‘pyogenic granuloma’ within seconds of looking at me. Something 5 doctors couldn’t do between them in nearly 2 months. Mr Britto talked me through everything from what would happen and how it would be after. On the day of the operation I felt so calm as I knew Mr Britto would make me better. I was nervous when I went down for the operation but immediately put at ease when I saw Mr Britto and he spoke to me and ironed out any concerns or questions that I had. He was so polite, understanding and reassuring - something I badly needed. The operation went absolutely perfect. I couldn’t have asked for a better result. I’ve seen Mr Britto since for my follow up appointments and he has been just as good there as before. My lip is now getting back to normal by the way and you couldn’t even tell I’ve had an operation unless you looked closely and studied it. Every single part of it went as smooth as I could have ever asked for. I find it important to put this much information as this was the worst time of my life dealing with this problem, therefor I think the whole story is important, and for Mr Britto to completely solve it… I can’t actually find enough words to thank him. When I wasn’t speaking directly to Mr Britto, I was dealing with his clinic, in particular a lady named Jessica, who helped me book a time and date with Mr Britto and also answered all of my questions and worries in between and after. Jessica needs a mention in this as her care and speed on replying and communicating with me was exceptional. Talk about service… again, I couldn’t have asked for better and this reflected Mr Britto and his clinic as a whole. An absolute pleasure to have dealt with. Mr Britto also made me fully aware than the door was always open for me should I have any concerns at all. I honestly cannot praise this man enough. From my wife and I, thank you Mr Britto and your team for making me ‘me’ again. D. Gibson. D. G

Verified review

My experience with Mr Britto was nothing other than amazing. Hand on heart - this man and his clinic saved my life! I had been pushed from doctor to doctor before seeing Mr Britto, with none of the 5 I had seen, (3 at the surgery and 2 at A&E walk in) able to tell me exactly what was wrong. I lived week after week hating my appearance due to the ‘lesion’ on my lip, which would bleed dailyD I could not eat properly, didn’t want to go out or socialise because of it’s appearance. I would spend mornings laying in bed shaking every morning through not wanting to even go to work and face people, not knowing if this would ever go away of get worse and worse and no one being able to tell me what was even wrong with me. I was also told twice by the surgery that it could be cancer… my mind was a mess. I had anxiety attack after anxiety attack. Life lost its fun and the future completely lost any promise. Then I was put on to Mr Britto and within 13 days of seeing him - I was operated on and cured and my life has never felt better and more fun again. From the first appointment with Mr Britto I knew I was 100% in safe hands. He diagnosed my problem ‘pyogenic granuloma’ within seconds of looking at me. Something 5 doctors couldn’t do between them in nearly 2 months. Mr Britto talked me through everything from what would happen and how it would be after. On the day of the operation I felt so calm as I knew Mr Britto would make me better. I was nervous when I went down for the operation but immediately put at ease when I saw Mr Britto and he spoke to me and ironed out any concerns or questions that I had. He was so polite, understanding and reassuring - something I badly needed. The operation went absolutely perfect. I couldn’t have asked for a better result. I’ve seen Mr Britto since for my follow up appointments and he has been just as good there as before. My lip is now getting back to normal by the way and you couldn’t even tell I’ve had an operation unless you looked closely and studied it. Every single part of it went as smooth as I could have ever asked for. I find it important to put this much information as this was the worst time of my life dealing with this problem, therefor I think the whole story is important, and for Mr Britto to completely solve it… I can’t actually find enough words to thank him. When I wasn’t speaking directly to Mr Britto, I was dealing with his clinic, in particular a lady named Jessica, who helped me book a time and date with Mr Britto and also answered all of my questions and worries in between and after. Jessica needs a mention in this as her care and speed on replying and communicating with me was exceptional. Talk about service… again, I couldn’t have asked for better and this reflected Mr Britto and his clinic as a whole. An absolute pleasure to have dealt with. Mr Britto also made me fully aware than the door was always open for me should I have any concerns at all. I honestly cannot praise this man enough. From my wife and I, thank you Mr Britto and your team for making me ‘me’ again. D. Gibson.

D. G 23/01/24

Response from the clinic - This is a most comprehensive and complimentary review. I am very grateful to you for taking the time to put your thoughts into print. I am particularly happy that the care, before and after the surgery as well as the surgery itself, met your expectation and calmed your anxiety. We sometimes are at risk of forgetting that even 'straightforward' surgery can be very worrying event for patients, and your comments remind us all of that, and the power of good care - and good surgery - to deliver peaceful and happy results and a return to well-being. It is lovely of you to remember our whole team in your comments, we are very much aware that the person who picks up the phone is as important as the person who picks up the scalpel. Thank you again for taking the time to write; your comments have lifted our day! Jonathan Britto, consultant Plastic and Craniofacial surgeon.

Verified review

Yes definitely would very happy with my results and he is a very calming Dr

C. B 09/01/24

Response from the clinic - Thank you for this lovely 5* feedback - I am glad to have been 'calming', it's a very complimentary description of the consultation process and I thank you for your most supportive post... Jonathan Britto, Consultant plastic and craniofacial surgeon.

Verified review

Jonathan and aesthetician Karen have been amazing. Always happy to answer questions and the after care is brilliant. Had filler for my frown line and what a difference it has made, very happy with the result. My skin quality is also much since having a face peel.

J. T 19/07/23

Response from the clinic - 'Amazing' and 'Brilliant' is a wonderful feedback - thank you very much. We are thrilled that your peel has done such good things for your skin quality. The Botox to the front line is such an elegant technique, minimal fuss and maximal result. Thank you for being a great example of what nonsurgical aesthetic's can achieve in suitable patients. Your generous comments are most welcome and we thank you for taking the time to post. Jonathan and Karen, the www.jonathanbrittoclinic.com